The Mental Health & Wellbeing Services Division (MHWSD) is the gateway for veterans and their families to access services, including counselling, to improve their mental health and wellbeing. It promotes and provides mental health and wellbeing services toward improved outcomes and quality of life for veterans and their families. This is achieve through providing client centred, trauma informed, recovery oriented, needs driven and compassionate care, informed by the voice of the community.

Duties

• Provision of high quality clinical services including assessment and referral, evidence based individual, couple and family counselling, and case management to eligible Open Arms clients in order to achieve outcomes identified in care planning processes.
• Contribution to the development and delivery of Open Arms group programs as required.
• Maintaining clinical records according to Open Arms standards, collating and analysing data from client records, and preparing reports as required to assist in evaluating and improving service delivery.
• Facilitating the delivery of Open Arms counselling and other programs to veterans, ADF personnel and their families in rural and outer metropolitan areas by;
• applying quality assurance principles and procedures to ensure the clinical practice, reporting and invoicing activities of outreach counsellors meet contractual requirements
• ensuring Open Arms contracted counsellors and other providers are accessing relevant services, resources and supports for Open Arms clients.
• Liaising and forming partnerships with DVA, the ADF, other government departments, ex-service organisations, community health and welfare agencies, and all other organisations involved in meeting the identified needs of veteran and defence force communities and families.
• Participation in and contribution to ongoing learning and development activities and maintenance of professional status.
• Participation in community development and service promotion activities as required.
• Participation in Open Arms program evaluation and research activities, contributing to project management activities that implement strategic directions and quality improvement recommendations, and provide feedback for ongoing development of clinical policies and procedures.
• Applying the principles of cooperative and safe working practices consistent with APS Values and the Department’s mission, vision, approach and values.

Eligibility

For eligibility requirements please see job description document. 

Notes

A merit pool will be established that may be used to fill similar positions (ongoing and non-ongoing) within the next 18 months.

Successful applicants engaged into the APS will be subject to a probation period.

DVA embraces and fosters a culture that supports diversity, inclusion and respect, where people are empowered to fulfil their potential. We welcome people with diverse skills, experiences, perspectives and backgrounds. We are dedicated and committed to attracting and recruiting Aboriginal and Torres Strait Islander peoples and encourage applications from people with disability, people that identify as LGBTQIA+ and people from culturally and linguistically diverse backgrounds. Take on a rewarding, varied, and broad career with an Australian Public Service Department that can bring balance and flexibility to your working life, while supporting you to stay connected to your community.

DVA is committed to improving the data skills and capability of our workforce to underpin our goal of becoming a leading data-driven organisation.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability