APS6 Outreach Program Coordinator Hays Healthcare


Direct provision of high quality clinical services including initial intake, assessment & referral as required

Your new company
Open Arms is the leading provider of mental health services for veteran’s and their families – they are a service founded by Vietnam war veterans which now provide essential services to all veteran’s and their families.
As an Australia wide team they provide face to face counselling, telephone based support and case management to individuals and their families through a combination of proven clinical practices and new evidence based approaches.

You would be joining a large team of passionate and highly professional specialist staff, within a supportive working environment which provides clinical supervision, professional development opportunities and peer and management support.

Your new role
The Open Arms Outreach Program is designed to increase service accessibility for Open Arms clients. It establishes a network of accredited mental health clinicians, engaged through statutory registration, to support the delivery of services on behalf of Open Arms across Australia. As the Outreach Program Coordinator you will work collaboratively manage and coordinate the region’s Outreach Program through liaison and negotiation with Open Arms management and staff. You will contribute to the continuous quality improvement of the Outreach Program at both region and national levels

Additional tasks include:

  • Coordination and participation in the selection, orientation and resourcing of suitably qualified and experienced outreach counsellors in line with Open Arms policy
  • Facilitation of the delivery of high-quality clinical outreach services for eligible Open Arms clients in rural and outer metropolitan areas in conjunction with other Open Arms staff by;
  • ensuring referrals are appropriate, timely, and accompanied by relevant written client and administrative documentation applying quality assurance procedures to ensure all aspects of outreach counsellors’ clinical practice, reporting and invoicing meet contractual requirements providing information, debriefing and support, but not clinical supervision, to contracted service providers as appropriate
  • Ensuring Open Arms staff with outreach area coordination and/or administrative responsibilities are informed of national and region policy and procedure updates
  • Further development, maintenance and management of a database of Open Arms contracted counsellors

What you’ll need to succeed

  • Strong experience and history of providing evidence based clinical interventions that promote mental health recovery
  • You will have a passion for learning and understanding the issues faced by military veterans and their families
  • You will be either a Mental Health Social Worker with a University Qualification and registration with AASW OR a Qualified Psychologist, Occupational Therapist or Nurse with current registration with AHPRA
  • You will have strong clinical intervention skills and be competent with documentation and management of a large and diverse work load
  • You must have a NSW Drivers License and Eligibility and a willingness to obtain a Working with Children Check

What you’ll get in return

  • Competitive Hourly Rate based on experience level – APS6
  • 12-month fixed term contract with potential to extend
  • Full time, 37.5 hour per week position
  • Opportunity to work within a small close knit experienced clinical team
  • Working environment that is highly supportive with regular supervision and development opportunities
  • Open Arms was founded by Australia’s Vietnam War Veterans and is now a service available to all Australian Veteran’s and their families – joining them is sharing your knowledge and service with those who have served us

What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call now.

Linda McGovern D: +61 (0)2 8860 1693
E: [email protected] [mailto:[email protected]]

SA Licence number : LHS 297508



Hays Healthcare

Employment Type


Job Salary

$55.00- $65.00 per hour

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