Care and Recovery Coordination and Mental Health Case Manager The Salvation Army


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We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.


The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Salvation Army is one of Australia’s largest providers of alcohol and other drug services. We offer a range of services including Harm Reduction and Primary Health Services as well as a range of treatment types (including residential treatment centres, community-based support programs, counselling and withdrawal management services). We work to a modern, evidence-based and holistic Model of Care which can be viewed here: [link removed]

We are currently seeking a values-driven and dedicated Care and Recovery Coordination and Mental Health Case Manager. This position is a dual-purpose role, responsible for providing care and recovery coordination (CRC) through a range of interventions including case management to assist in improving the health and wellbeing for individuals, family members and significant others experiencing alcohol and other drug related harms referred to Barwon AOD & Mental Health Services within The Salvation Army.

In addition, this role will also provide support and case management to clients in the Accommodation & Psychosupport Program (APPS) who are the accessing transitional accommodation following exit from Barwon Health acute mental health services and provide mental health psychosocial secondary consultation to TSA Services in the Barwon region.

You will successfully

  • Develop individual treatment plans are developed in collaboration with clients and include a range of interventions that address the needs or goals of clients
  • Assist clients to access support services and establish community supports, and where needed are assisted through advocacy with service providers
  • Monitor and review individual treatment plans and where needed action is taken to ensure the plan continues to meet client needs or goals
  • Build strong and effective relationships with clients and their families, to assist client through treatment using family inclusive interventions
  • Assist clients to build networks and post treatment support plans that include personal networks, after care, self-help groups and community activities
  • Work with Barwon Health to assess clients as suitable for the MH transitional housing program.
  • Support participants in their move from Barwon Health’s acute MH Unit to transitional accommodation and participation in organised program activities
  • Case manage participants exiting Barwon Health’s acute MH Unit including the development & review of individual case plans

You will have

  • Relevant tertiary qualification in Social Work or related discipline
  • Relevant experience in AOD and/or Mental Health
  • Experience in delivery of AOD/Mental Health client brief interventions
  • Experience and resilience in working with complex AOD/Mental Health clients presenting with challenging behaviours
  • AOD Skillset or willingness to undertake within the first 12 months of commencing employment
  • A Victoria Working with Children check
  • A current driver’s license
  • A willingness to undergo a National Police Check

The Salvation Army is subject to public health orders. You may be required to provide evidence of vaccine status dependent on requirements.

What we offer

  • As a registered not for profit organisation you may be eligible for generous tax-free salary packaging benefits
  • Financial, retail and lifestyle discounts and benefits
  • Employee Assistance Program – Independent confidential counselling service
  • An inclusive culture of dedicated, passionate and professional team members

TSA Social Mission embraces diversity and encourages applications from:

  • Aboriginal and Torres Strait Islander people,
  • people who identify as Lesbian, Gay, Bisexual, Transgender or Intersex
  • people with a culturally or linguistically diverse background

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.



The Salvation Army

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