Child and Family Counsellor The Shepherd Centre


About Us

The Shepherd Centre (TSC) is a highly regarded not-for-profit, providing specialised programs for children with hearing loss and their families. Our programs meet the needs of children of all ages; from our world-leading early intervention system for babies and toddlers, through to our mentoring program ‘Hear for You’ for school-aged children and teenagers. We have been enabling children with hearing loss to develop their listening and spoken language, literacy and social skills for over 50 years, ensuring they can go on to achieve their full potential in life.

TSC currently supports over 700 families all over Australia, with telehealth for rural and regional areas and 7 in-person centres in NSW, ACT and Tasmania. Our global platform HearHub, supports health professionals working with children with hearing loss all over the world.

We are entering an exciting new chapter at TSC, as we grow and expand our services to even more children and families and we have a number of exciting projects happening right across the organisation.

About the role

We are looking for a motivated and experienced Child and Family Counsellor (CFC) to come and work with our friendly team in Rivett, Canberra. The role may also see you providing some remote support across our other NSW based centres from time to time.

This is a permanent, part-time position. Ideally, we are looking for someone that can work up to about 20 hours per week, across 3-4 days, and we are happy to negotiate hours and days with the successful candidate.

We’d also love to hear from anyone that is looking for less or more hours, as we may be able to consider you for other opportunities.

For those that may be looking to relocate to the ACT, we will offer a generous relocation allowance to assist you with your move.

At TSC, all of our Child & Family Counselling activities are focused around two core understandings:

  • The value of strengthening TSC as a ‘Family Centred Service’. To acknowledge parents as the experts on their child, and empower and engage them in collaborative partnerships, leading to better outcomes.
  • The need to support the parent/child relationship. This relationship is key to how the team works with the family, to build Listening and Spoken Language skills, via our parental coaching model.

Our Counsellors address these two areas, either by providing direct clinical service to families, or by consulting with their colleagues within the broader interdisciplinary team. This amazing team consists of Listening and Spoken Language Therapists (Speech Pathologists), Paediatric Audiologists, Research & Assessment Specialists and Clinical Administrators. They also develop key relationships with external agencies within the hearing, disability and Early Intervention sectors.

The overall focus of the Child and Family Counselling Service is to:

  • support families in the early stages of diagnosis of hearing loss and during their early intervention years.
  • provide support and therapeutic interventions to families in a range of areas including: individual/family counselling; group work; grief and loss counselling; support with decision making regarding hearing devices; enhancing family resilience, parent advocacy and preparation for school.

Why join The Shepherd Centre?

At The Shepherd Centre, we are passionate about improving outcomes for the children accessing our programs. We support work-life balance and offer benefits including;

  • Competitive not-for-profit salary packaging (tax-free salary component)
  • 6 weeks annual leave (pro-rated)
  • Flexible work hours, including options to work some days from home
  • Option to work a 9-day fortnight (for full-time roles)
  • Excellent internal professional development
  • A supportive and collaborative working environment
  • A family friendly and professional company culture

Essential Criteria:

  • Tertiary qualifications in Counselling/Psychotherapy, Social Work, Psychology or equivalent degree
  • Eligibility for registration with the Australian Association of Social Workers or the Australian Psychological Society or an equivalent professional organisation
  • Minimum of two years’ work experience in providing therapeutic counselling and casework services to parents, children and families
  • Experience in development, implementation and facilitation of therapeutic and Psychoeducation groups
  • Knowledge of early childhood development, family mental health issues and current child protection policy/practice
  • Excellent verbal and written communication and interpersonal skills and ability to work within a multi-disciplinary team setting
  • A knowledge of the NDIS process
  • Experience working with families, both face-to-face and via telehealth
  • Working with Vulnerable People check or willingness to obtain one
  • NDIS Worker Check or willingness to obtain one
  • Full working rights to work in Australia
  • Fully vaccinated for COVID-19

Desirable Criteria:

  • Experience in Early Intervention service provision
  • Knowledge or experience in family centred practice
  • Knowledge of hearing loss in children and hearing services
  • Experience in and knowledge of Infant and Family Mental Health

How to apply:

Please submit your resume and cover letter, addressing how you meet the essential criteria of the role. Closing date is Friday 29th July 2022.

Please note: Under The Shepherd Centre COVID-19 Vaccination Policy, all employees and workers performing in-person work must be fully vaccinated with an Approved COVID-19 Vaccine (3 doses) and evidence is to be provided in the form of a current COVID-19 vaccination certificate.

The Shepherd Centre is an equal opportunity employer and we are committed to providing a work environment that embraces and values diversity and inclusion. Please let us know if you have any support or access requirements at the time of your application.



The Shepherd Centre

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