Consumer Care Clinician (Maternity Fill Position) Primary Care Connect


About the business

Primary Care Connect is a local community health centre based in Shepparton operating under the social model of health. We work with our community to create better health outcomes. Visit our website [link removed] for the organisations mission, values, journey and strategic direction.


About the role

This position works within the Primary Care Connect organisation with the aim to provide initial point of contact with our agency for clients, external agencies and PCC clinicians ensuring smooth client access to services, information and/or resources.

The clinician is responsible for ensuring access to PCC services is in a timely manner by providing client screening, referral, and appointment management. 

This position will also provide administration and reception support to the agency including client registration, appointment making and follow ups and data reporting.


Benefits and perks

Primary Care Connect provides a supportive workplace with staff who are committed and passionate about the community that we work in. Some of the many benefits of working with PCC include; 

  • Professional Development and Supervision
  • Salary Packaging
  • Work/Life Balance


Key Selection Criteria

•Minimum Diploma in Community Services or currently studying this qualification

•Experience working with a community services setting is desired

•Experience in providing assessment, triage and referrals to a client

•Experience in responding to the needs of clients from culturally and/or linguistically diverse backgrounds

•Ability to self-manage a complex workload, handle multiple tasks, prioritise, and delegate where necessary to meet prescribed timeline with available resources

•Experience in working with client management databases

•Knowledge of service coordination and the Privacy Principles related to a Community Health Setting

•Experience using tech Professional and personal alignment with Primary Care Connect core values


All candidates interested in the position must address the Key Selection Criteria and include in their application the following:

  • Cover letter (with addressed key selection criteria)
  • Resume
  • At least two professional references

All new employees at Primary Care Connect must provide valid proof of full COVID-19 vaccination status (including booster).

Further information can be found by visiting our website or by contacting Mellisa Silaga, Manager Consumer Care, on (03) 5823 3200.



Primary Care Connect

Job Salary

Not Provided

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