Family Drug Support Worker Primary Care Connect


About the business

Primary Care Connect is a local community health centre operating under the social model of health. We work with our community to create better health outcomes. Visit our website for the organisations mission, values, journey and strategic direction.


About the role

The Family Support Worker works within two vital Alcohol and Other Drug (AOD) Programs (Family Resource Program and Family Drug Support Program) at PCC and will have separate Key Performance Indicators for each role. 


The Family Resource Program provides support to families of children 16 years of age or younger who have been engaged with an AOD youth program or are currently engaged in a program and for those who are affected others of a family member with an Alcohol or Drug issue. The Family Resource Program helps clients to better support a comprehensive and integrated system of care for community members seeking information, referral or treatment from the AOD treatment sector. 


The Family Drug Support (FDS) Program will coordinate the delivery of the FDS project plan as well as deliver group information sessions, facilitate support groups and deliver short term family sessions with assistance from other members within the AOD team. The Family Drug Support Program provides support and education through group programs and information sessions and delivers short term (maximum 3 sessions) to families utilising a single session framework approach. This role does not provide case management or counselling beyond the allocated 3 sessions.


This position reports to the Manger Clinical Services and works within the Alcohol and Other Drug Team. It is also expected that this position works within the larger Primary Care Connect team, and network with external organisations.


Benefits and perks

Primary Care Connect provides a supportive workplace with staff who are committed and passionate about the community that we work in. Some of the many benefits of working with PCC include; 

  • Professional Development and Supervision
  • Salary Packaging
  • Work/Life Balance

Skills and experience

Applicants need to have; 

  1. Tertiary qualification in a relevant discipline such as AOD, Community Development, Social Work or Welfare Qualification 
  2. AOD Skillset, or be willing to undertake training within the 6-month probationary period
  3. Knowledge of the single sessions framework sessions and the application of this framework to short term family interventions and knowledge of the effects and impacts of substance use issues on family members 
  4. Demonstrated experience in building and maintaining partnerships across a broad range of sectors


We expect that all candidates who are interested in the position to include in their application the following; 

  • Cover letter
  • Key Selection Criteria Statement
  • Resume
  • At least two professional references

Further information can be found by visiting our website [link removed] or by contacting Debbie McDonald, Manager Alcohol and Other Drugs on (03) 5823 3200.



Primary Care Connect

Job Salary

$30 - $39.99 per hour

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