Family Participation Facilitator Central Queensland Indigenous Development Ltd


About the business


Central Queensland Indigenous Development is an Indigenous Community Controlled  organisation delivering services to Aboriginal and Torres Strait Islander people across Central Queensland. Our teams work collaboratively with our families, partners and other service providers to ensure high-quality support and positive outcomes.


About the role


Position based in our Emerald or Gladstone office.. 

Closing Date – Wednesday 26th July 2022

– Emerald position – Nadine Payne 07 4987 4792
– Gladstone position – Jade Ah Wong-Howland 07 4920 0000

*Only shortlisted applicants will be contacted


Responsibilities and Duties

  • Manage and coordinate the family led decision making meetings process including referrals, identifying, and coordinating participants, and facilitating meetings.
  • Ensure the family led decision making process is facilitated in accordance with legislative principles and requirements.
  • Prepare people to participate in family meetings, including ensuring that all participants have a clear understanding of the purpose of the family led meeting.
  • Obtain the views of persons who are unable to attend the family meeting.
  • Manage conflict that may occur within the family led decision making process.
  • Liaise with relevant internal staff and the department
  • Assist families in developing family led plans for submission to the department.
  • Maintain accurate records of case plans and other relevant information in accordance with departmental guidelines
  • Develop and maintain positive and professional relationships with referral partners and other service providers
  • Participate and contribute to the organisation’s compliance obligations under the ISO 9001:2015 Quality Management System and Human Services Quality Standards (HSQS)
  • At all times work within CQID’s Workplace Health & Safety Policies and Procedures
  • Other responsibilities as directed by the Team Leader


Benefits and perks


  • Learning and development opportunities
  • Indigenous environment
  • Salary sacrifice and tax benefits


Skills and experience



  • Aboriginal and/or Torres Strait Islander heritage – [Note: This is an identified position and Aboriginal and/or Torres Strait Islander heritage is a requirement]
  • Competent in use of Microsoft Office software
  • Physical ability to undertake job responsibilities
  • Ability to communicate effectively; spoken and written
  • Self-starter, motivated and able to self-manage work tasks
  • Strong connection to and knowledge of local Indigenous Community


  • Experience in developing and managing case plans


Qualification and Experience


  • Holds a current C Class Queensland Driver’s Licence
  • Current Working with Children Check, “Blue Card” – successful applicant must have a current blue card
  • Holds or is willing to obtain a First Aid and CPR Certificate



  • Tertiary qualifications in Human Services
  • Qualifications or knowledge related to Child Protection
  • Experience at successful service delivery to Aboriginal and Torres Strait Islander people
  • Experienced in client engagement and case collaboration





Central Queensland Indigenous Development Ltd

Job Salary

$60,000 - $64,999 + super + sal sacrifice benefits

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