Family Support Specialist – Crisis Accommodation Save the Children Australia


At Save the Children, we’re passionate about supporting those affected by domestic and family violence (DFV) to rebuild their lives. At our Bridges crisis accommodation service in Brisbane, we provide women and children escaping DFV with urgent safe accommodation when they have nowhere else to go. Save the Children is one of the largest providers of DFV refuge services in Queensland – be part of this dynamic network of teams working together to deliver high quality support to women and children escaping violence.

Save the Children is no ordinary not-for-profit.

We’re ambitious, creative and outspoken. We stand up for children’s rights. We want all children to be educated, healthy and live a life free from violence. We’ve been working with families and communities in Queensland as a trusted support for children for nearly 70 years. More information on our work in Queensland is available here.

Where you come in:

In this part time (30.4hrs per week) maximum term position until 30 June 2023 (with potential for extension), you’ll work within our Domestic and Family Violence program, as part of a team providing crisis support to women and children who are experiencing domestic violence. Reporting to the Team Leader, you’ll be based in Brisbane in our crisis accommodation program working flexible hours between 7am – 10pm Monday to Sunday.

You will make an impact by:

  • Working within our trauma informed and child centred practice frameworks
  • Providing case management supports to women and children, with a strong focus on safety and exit planning
  • Completing thorough risk assessments, safety plans and referral pathways
  • Working effectively within the specialised crisis model

Does this sound like you?

You have a significant knowledge as a DFV practitioner, with strong case management skills and experience of working with families with complex needs. You have high levels of resilience, initiative and flexibility alongside cultural sensitivity and knowledge. Importantly, you have a thorough understanding of the impact of Domestic and Family Violence on women and children and can apply that within a trauma informed framework.

This role requires:

  • Qualifications in Social Work, Human Services, Psychology or relevant experience
  • Demonstrated experience of working with women and children experiencing DFV
  • Strong assessment skills, including risk assessment, needs assessment, safety planning and sourcing appropriate referral pathways
  • Strong teamwork and communication skills
  • The ability to participate in an after-hours response (rotating roster)

Working at Save the Children is more than just a job.

It’s the feeling of knowing that your work is contributing to making the world a better place for children and working with others who feel the same. In addition to a connection to social causes, you will have access to:

  • Award rate salary (slightly above SCHADS Level 4.1) plus full salary packaging benefits
  • Festive leave in addition to regular annual leave
  • EAP support and professional supervision
  • Individual learning plans to assist in your career development

For more information regarding our employee benefits, please follow this link.

Sound interesting?

We’d love to hear from you. Submit your resume and cover letter by clicking on one of the buttons in the ‘Apply’ section.

Applications close Monday 25th July 2022.

Position Description – Family Support Specialist SEQ Refuges

For more information about the team and the program that the role works in, refer to our Program Profile. For any queries, please contact Kristin Micallef, Regional Manager on 0418 861 161.

Save the Children is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation. Successful applicants are required to provide evidence of vaccination against COVID-19, or proof of medical exemption.

We have tested our application process with diverse groups in mind, with the intent to ensure it’s straightforward and accessible for all to apply. Diversity and inclusion are fundamental to our culture and improve our ability to reach our most vulnerable client groups. But we also know there is no one-size fits-all when it comes to recruitment – so if we didn’t quite hit the mark for you, please let us know! We’re dedicated to ensuring Save the Children Australia is a workplace suitable for all people and can modify our processes to suit you – no matter your race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and beliefs.

Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check where necessary, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme. You can read about the Scheme and our commitment to Safeguarding here.



Save the Children Australia

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Full salary packaging benefits available

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