Financial Counsellor UnitingCare Wesley Bowden


  • Part-time 0.8 FTE contract until at least June 2023, with view for extension pending program funding
  • Attractive salary packaging opportunities to increase your take home pay by up to 12%
  • Improve the lives of vulnerable people experiencing financial difficulties

About UCWB

We deliver social services that are shaped around individual needs and goals to help create positive futures built on independence and esteem.  We deliver services in Aged Care, Child & Family, Financial Health, Mental Health & NDIS.  We operate two social enterprises, a community child care centre and a psychology practice.  We have been in operation for over 150 years.

The Role

We are seeking a suitably qualified and experienced Financial Counsellor to join our Financial Health Services team. In this role, you will support our clients who are experiencing financial difficulties by empowering them to develop skills and strategies to address their financial problems. Your primary responsibilities will be to:

  • Provide effective financial counselling services using a client-centred case management approach. 
  • Undertake all associated administrative tasks that support the financial counselling service.
  • Build effective relationships with stakeholders in the community. 
  • Provide professional supervision to less experienced Financial Counsellors (if certified to do so). 
  • Participate in continuing professional development to maintain, develop and enhance knowledge of best practice. 

About You

As a Financial Counsellor, you will have a client-centred approach, with the ability to build open and trusting relationships to empower clients to address their financial problems. You will be able to communicate effectively with people from a wide range of backgrounds, including culturally and linguistically diverse backgrounds, in a non-judgemental manner. You will enjoy working independently as well as part of a team, and have the ability to engage effectively with other agencies and organisations to ensure holistic service delivery.

Qualifications and Experience

You will have:

  • Completed a Diploma of Community Services (Financial Counselling) / Diploma of Financial Counselling 
  • Membership with the SA Financial Counsellors Association (SAFCA) as either Full Member or Associate Membership
  • Experience working within a not-for-profit organisation
  • Financial literacy or budget help experience
  • Demonstrated knowledge and understanding of the issues people experiencing financial hardship face
  • Competence in the Microsoft Office suite of programs and cloud based software
  • A current South Australian Driver’s Licence
  • A current DHS Working With Children Check, or willing to obtain one at your own cost prior to commencement of employment
  • Under an Emergency Management Direction currently in force under the South Australian Public Health Act, all staff, volunteers and students on placement who work at the Bowden Site of UCWB or who work in in-home and community aged care and disability support work are required to be vaccinated against COVID-19.

What you need to know

UCWB values the rich experiences that lived and living experience brings to the workforce.  We embrace differences, creating possibilities and growing together for better outcomes for our valued customers.  This means giving full consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity.

What we can offer you

You’re joining a culture that truly cares about your wellbeing, values what you do and celebrates success.  We will offer you;

  • Personal and professional development opportunities through our ‘GROW’ initiative. 
  • A comprehensive e-learning library, monthly lunch and learns with guest speakers and other development tailored to either your current role or preparing you for future opportunities.
  • Commitment to Work Health Safety and Wellbeing including, free flu vaccinations, employee assistance program, flexible working practices.
  • A supportive team environment which celebrates diversity and inclusion
  • Salary packaging options, resulting in a 6-12% increase to take home pay
  • A child safe environment.

What some of our staff say about what keeps them working for UCWB

  • Sense of accomplishment, meaningful work, feeling valued, supportive team and  manager, positive work environment, no day is the same – lots of variety in my role
  • Flexibility, colleagues and the quality of work, values of the organisation and the services it provides to members of the community
  • Being in an organisation that is client focussed while ensuring staff wellbeing.  Getting to see the results when we can empower people and help them make positive changes to their lives


This role is based at Bowden, just a short walk to the popular Plant 3 and Plant 4 entertainment complex on Gibson Street, however you will also be required to work at various sites in the metropolitan area.

How to Apply

Please submit applications via our recruitment website to be considered. Select the Financial Counsellor role, complete the screening questions and upload your resume and cover letter. The Role Profile for this role is also available via this link.

Applications close Friday 15 July at 5:00pm however shortlisting for the role may commence earlier than the closing date. Please direct any initial queries about this role to Juliet Sheppard, Manager, Financial Health Services, by calling 8245 7177 or emailing [email protected].



UnitingCare Wesley Bowden

Job Salary

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