Intake and Engagement Officer St Vincent’s Hospital Sydney


Position Title: Intake and Engagement Officer – GambleAware South Eastern
Employment Type: Full time, Maximum Term until June 2026
Hours per week: 38
Position Grade: Counsellor Level (1-2)
Salary: $65,778.00 – $95, 298.00 base salary per annum
Enterprise Agreement: The Named NSW (Non-Declared) Affiliated Health Organisations’ Professional & Associated Staff Agreement 2009
Department Name: GambleAware

Position Summary:

A vacancy exists in St Vincent’s Hospital GambleAware South Eastern Sydney for a highly motivated Counsellor with appropriate knowledge and skills to join our friendly and supportive team. Our progressive and innovative team offers development opportunities for our staff and a caring environment for the delivery of high quality patient centred care. The successful applicant(s) will be expected to be able to conduct intake, triage, assessments, care planning, and the provision of brief counselling interventions to callers, and prospective clients of the GambleAware South Eastern Sydney service.

The role is first point of contact for our service to help identify and address the caller’s treatment needs and priorities. The position will liaise with other health care professionals within St Vincent’s Hospital Sydney and with external agencies and partners relevant to the area of client treatment and care. The Intake and Engagement Officer is responsible for ensuring that appropriate treatment strategies are conducted in consultation with consumers of the service and that outcome/reporting measures are gathered as required. The position is also responsible for the community engagement activities for GambleAware South Eastern Sydney, including developing and maintaining relationships with referrers and key community organisations.

This position requires a Working with Children Check (WWCC) issued by the Office of the Children’s Guardian. For more information and how to apply, please visit the Office of the Children’s Guardian website

The vacancy is open to Australian citizens, New Zealand citizens who hold a valid New Zealand passport, Australian permanent residents and those non-residents deemed by the Department of Immigration and Citizenship to be eligible to work in Australia only.

About St Vincent’s Health Network Sydney:

St Vincent’s Health Network Sydney is made up of three public hospitals, St Vincent’s Hospital Sydney, Sacred Heart Health Service and St Joseph’s Hospital at Auburn. We are part of St Vincent’s Health Australia, the largest diversified health care organisation within Australia’s not for profit Catholic health care sector. As a Catholic health and aged care service provider, our mission is to bring God’s love to those in need through the healing ministry of Jesus, with a commitment to those who are poor and vulnerable.

We are committed to equal employment opportunity, ethical practices, and the principles of cultural diversity and promote a smoke free work environment. Appropriate criminal record and child protection checks are conducted for all successful candidates. Employment with St Vincent’s is subject to you having current immunity status that complies with the Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases – NSW Health Policy Directive PD2020_017. Appointment and ongoing employment will be subject to continued compliance with the policy directive.

In line with the Public Health Order, all NSW Health Workers are required to be vaccinated against COVID-19. In order to be eligible for consideration for employment with St Vincent’s Hospital Sydney, all recruits must provide evidence of vaccination against COVID-19, or alternatively provide a Medical Contraindication in the approved form which complies with the requirements of the Public Health Order, prior to appointment.

What we offer:

· Generous salary packaging and Fitness Passport for eligible staff
· Opportunity to access a large range of clinical and non-clinical education programs
· Supported post graduate opportunities within applicable fields
· Careers development opportunities across the St Vincent’s Health Australia Network.
· Employee Assistance Program
· Work/Life balance

Application Instructions:

St Vincent’s Health Network Sydney is committed to reconciliation and encourages Aboriginal & Torres Strait Islander people to apply for all advertised positions.

When applying for the position, Applicants will be required to upload a recent Resume as well as a separate Cover Letter addressing the Selection Criteria for the position as outlined below. External applicants are to upload their Cover Letter alongside their Resume when reaching the ‘My Experience tab >Resume/CV> Upload. For Internal applicants, this document is to be uploaded further down the page alongside your Resume under Resume/CV> Upload.

Selection Criteria:

1. Personal integrity and demonstrated commitment to the Philosophy, Mission and Values of Mary Aikenhead Ministries and St Vincent’s Health Australia
2. Tertiary qualifications in counselling or other relevant behavioural science and eligibility for membership of the relevant professional association.

3. Demonstrated ability to undertake intake and screening assessments including bio-psychosocial assessments to determine client needs, and to assist clients to access appropriate services.

4. The ability and experience to deliver brief therapeutic interventions, counselling services and treatment plans
5. Experience in working in a multidisciplinary environment with the ability to work autonomously with minimal direct supervision.
6. Demonstrated understanding of the issues affecting people who have problem gambling, and an understanding of evidence based approaches in working with them and their families/significant others.
7. Demonstrated experience of working with addiction, mental health, or problem behaviour.

An example on how to address and upload selection criteria is provided in the attachment below in order to assist you with completing your application. Please ensure you review the instructions on how to upload this document as applicants that do not address the selection criteria may have their application automatically culled.

Applications close on 30 June 2022

Contact: Emma Hamilton, Program Manager, GambleAware South Eastern Sydney, [email protected]



St Vincent’s Hospital Sydney

Employment Type


Job Salary

$64k - $95k p.a. + Salary Packaging

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