Mental Health Counsellor (Trauma-Informed) Activated Concepts Consulting and Counselling


Mental Health Counsellor (Trauma-Informed)


Activated Concepts

Position Classification

Dependant on qualifications and experience


Social, Community, Home Care and Disability Services Industry Award 2010 Lvl 5


Clinical Services | Service Delivery

Direct Reports


Reports to

Clinical Lead – Mental Health Services / Managing Director


Activated Concepts is a community-based specialist clinical provider in the mental health and NDIS space. We also offer a variety of other services, including but not limited to, family support services and clinical training.

We are highly regarded for our leadership in trauma-informed practice, and have partnerships with NSW Health, NSW Department of Justice, the University of Newcastle, and large employee assistance providers.


Activated Concepts’ Mental Health Counsellors are clinical leaders in trauma-informed interventions and focused psychological strategies for people with mental health. They specialise in Victims of Crime, Employee Assistance Program, and private participants. They practice with a trauma-informed lens, in a person-centred manner with the participants, their family, and other relevant stakeholders.

Activated Concepts’ Mental Health Counsellors provide specialist clinical assessments, and psychological interventions, and develop mental health recovery plans and reports for their participants to support them live a fulfilling and meaningful life in their own community.

Activated Concepts’ Mental Health Counsellors have a sound understanding of mental health and see people in their context. They work with all ages to achieve the individual clinical goals of the participant as well as enhance the participant’s self-care strategies.


• Utilising a trauma-informed and person-centred evidence-based recovery-approach

• Provision of primary consultation, which includes the initial intake and assessment interview to develop a treatment plan

• Provide focused psychological strategies and counselling interventions for participants as per a developed treatment plan

• Completing and documenting comprehensive assessments and reports of support needs, areas for development, strengths, and current capabilities (as funding allows)

• Development, completion, and the implementation of recovery plans to assist the participant to meet their psychosocial and functional goals (as funding allows)

• Provide training and support to assist other support providers to implement relevant plans

• Ensure professional and ethical management of client caseload by maintaining a minimum counselling session pro-rata per annum for a full-time counsellor (i.e. 6x 45min sessions per 7.6-hour day).

• Ensure all administrative tasks (including case notes) are completed accurately and on time

• Day-to-day process of collection, use, storage and dissemination of information

• Maintain documentation in accordance with relevant legislation requirements and Activated Concepts’ policies and procedures, including but not limited to, case notes, medication records, behaviour charts, medical and personal profiles and reports pertaining to the progress of people we support as well as organisational information required

• Maintain Professional Registrations, Working with Children Check, and a clear Criminal Record.

• Maintain the participant’s privacy and confidentiality

• Follow reasonable directions given by the line manager.

• All staff are expected to take reasonable care that their acts and omissions do not adversely affect the health and safety of others, that they comply with any reasonable instruction that is given to them and with any policies/procedures relating to health or safety in the workplace that are known to them, as well as notifying any hazards/risks or incidents to their managers.


1. Professional registration with AASW, PACFA (Clinical Member), ACA (Level 3 or above) or APHRA

2. Sound knowledge of mental health assessment, risk assessment and safety planning, counselling theory and practice, and a minimum of 3 years’ experience in counselling (focused psychological strategies).

3. An understanding of individual counselling practices and contemporary methods, evidenced-based psychological interventions

4. Experience providing counselling to clients with complex mental health issues including trauma as well as clients with multiple Mental Health diagnoses and substance misuse.

5. Experience in education, or preventative programs and group work, is desirable.

6. Significant experience in conducting mental health and EAP counselling, as well as counselling with perpetrators and survivors of sexual assault and domestic & family violence will be highly regarded.

7. A proven self-starter, with an ability to maintain professional independence and the ability to work in a self-directed manner whether in the office or at home.

8. Understanding and commitment to confidentiality legislation and discretion for participants

9. Be fully compliant with COVID vaccination status or proof of exemption


1. Relevant degree in Mental Health Services (Social Work, Nursing, Psychology, Counselling etc) and registration with the associated regulatory body

2. NDIS Worker Screening Check – prior to commencement

3. NSW Working with Children Check – prior to commencement

4. NDIS Orientation Certificate – prior to commencement

5. OCG Child Safe Training completion email – prior to commencement

There are 2 contractor or causal positions available with the option of progression to full-time or Part-time once the caseload builds.

At Activated Concepts, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our services, and our community. Activated Concepts is proud to be an equal opportunity workplace and encourages applications from all persons.

If you have any questions about the role, please do not hesitate to contact the Managing Director, Brad, on 02 4023 3122. If you want a copy of the position description, please contact admin on the number above.

For more information on Activated Concepts see our website

We look forward to your application!

Job Types: Casual, Subcontract

Salary: $45.00 – $70.00 per hour



Activated Concepts Consulting and Counselling

Employment Type


Job Salary

$50 - $69.99 per hour

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