Peer Support Worker, Support Centre SANE Australia


Are you looking to work for an organisation that is an industry leader in tackling the big issues in life? Do you want to be involved in meaningful work, collaborating with a diverse workforce to improve the lives of many through a hands-on approach?

Then you’ve come to the right place, we are looking for expressions of interest for our Service Delivery team in the role of Peer Support Workers.

What we stand for

SANE Australia works to make a real difference for the five million people affected by complex mental health issues nationally. Australians affected by complex mental health issues, experience major barriers in accessing quality, affordable support, and face high levels of stigma and discrimination.

SANE is committed to changing this reality through its digital and phone counselling, peer support services, arts programming and services, and advocacy and research programs.

What we offer

At SANE we offer generous not-for-profit salary packaging options, an employee assistance program, additional days pro-rata of paid Reflection Leave per year, and the opportunity to help Australians affected by complex mental issues live long and fulfilling lives

What we want

We are looking for passionate Peer Support Workers who are able to purposefully share parts of their mental health and recovery journey to build empathetic supportive relationships, to promote empowerment and to share information and resources with people living with complex mental health issues.

Our Peer Support Worker, Support Centre deliver 1:1 peer support across the SANE program including triage, welcome calls, care planning sessions, multi-session peer support and drop-in 1:1 peer support.

Peer Support Workers to be based in Melbourne or Sydney. We have a hybrid work from home model, allowing employees flexibility in their work, but we do require onsite work as well.

What you have

  • Previous experience in Mental Health Peer Work, peer facilitation or lived experience workforce roles
  • Personal lived experience of mental health concerns, service use and recovery, and a willingness to share your story purposefully to support the mental health of others.
  • A minimum Certificate IV in Mental Health Peer Work, Mental Health, Community Work, Welfare or currently working towards a higher relevant qualification.
  • Completed training in ASIST, Trauma Informed Care, Safe Story Telling and Intentional Peer Support
  • Experience working in telephone based or online environments, in particular tele-web service delivery in mental health services


If you think this might be the right fit for you, click to apply now!



SANE Australia

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