Practice Lead – Behaviour Support Achieve Australia


We are Achieve Australia!

  • Autonomous role both strategic and hands on
  • Permanent, full-time role (38 hours per week)
  • Competitive salary and generous benefits offered
  • North Ryde location (with working from home flexibility)

About us

Achieve Australia has been providing services to people with disability since the 1950s. Today, we are a registered NDIS provider offering accommodation, community participation, supported employment and support coordination services in the Greater Sydney and in Northern Rivers regions in NSW. We are driven by our Passion, Purpose and Principles:

· Our Passion is social inclusion for people with disability.

· Our Purpose is to build extraordinary lives, supporting people with disability to be well, have a home, choose a career, learn new skills, participate in their community and enjoy a full life.

· We live by our Principles of inclusiveness, stewardship, extraordinary outcomes and ethical practices.

About the role

  • Drive continuous improvement in client safeguarding practices
  • Focus on positive behaviour support in a complex disability services environment
  • Collaborate with internal and external stakeholders to drive positive client outcomes

To assist us in our proactive approach we are looking for a Practice Lead, Behaviour Support to lead the implementation of programs to facilitate consistent behaviour support practices (including restrictive practices management) across our services. In collaboration with Practice Lead, Clinical this role will ensure an integrated approach to delivering positive client outcomes that comply with the NDIS Practice Standards.

Reporting to the you will be lead the following activities but not limited to

  • Provide expert advice and input to the Executive General Manager, Customer, Practice and Quality on the development and implementation of policies, procedures and continuous improvement initiatives to meet governance, quality management and client safeguarding requirements.
  • Collaborate with the Practice Lead, Clinical to ensure a cross functional approach to reviewing and assessing the effectiveness of quality, education and client safeguarding processes that govern both behaviour support and clinical services.
  • Build educational tools for the planning and delivery of mandatory staff training requirements for the behaviour support function in collaboration with key stakeholders.
  • Implement Quality Management System (QMS) processes and procedures to ensure compliance with data, regulatory and statutory requirements.
  • Provide mandatory reports on key operational indicators to inform management decision making.
  • Conduct research and analysis of data to support the development of initiatives that underpin the accreditation requirements of the National Disability Insurance System (NDIS).

About you

You are a hands on professional who is ready to step up to the next level in your career to a leadership role. If you think you’re ready to demonstrate your readiness and competencies through these criteria’ then this role is for you

  • Tertiary qualifications in relevant field (Psychology qualification);
  • Minimum three (3) years’ experience in the disability and/or community service sector;
  • Demonstrated understanding and commitment to legislative requirements that impact service delivery e.g. NDIS Quality and Safeguards Framework, WHS, Guardianship etc;
  • Understanding of logistical, ethical and human rights issues impacting people with disability;
  • Ability to successfully role-model and work with all levels of teams to apply and embed effective practices and systems;
  • Contemporary understanding of Positive Behaviour Support and Restrictive Practices frameworks within complex environments; and
  • Current registration with AHPRA.
  • Previous leadership experience is desirable.

Our benefits – Our employees are the champions to an inclusive world and in return we offer

· Working as part of a team that makes a difference in peoples’ lives

· Access to Employee Assistance and Fitness Passport Programs

· Supportive team environment and culture

If you have questions about this role, please direct enquiries to Tina McManus, Executive General Manager, Customer, Practice and Quality on or 0477 500 048.

How to apply

To register your interest apply online, providing an updated resume and cover letter outlining your suitability for the role based on the criteria

Achieve Australia is committed to implementing safer recruitment practices. This means we are committed to safeguarding and promoting the welfare of the people we support and we expect staff to share this commitment. As a result, your application will be subject to a number of pre-employment checks; including criminal history, medical assessment, professional reference checks, driving record . Applications will be assessed on merit.

We have a Covid19 Safety Plan in place including policies and procedures to support our clients and our workforce. The Covid-19 Response Team meet on a regular basis to ensure our responses continue are proactive and comprehensive, ensuring the safety of stakeholders at all times.



Achieve Australia

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