Senior Child, Youth and Family Practitioner Accoras


About Accoras:

Accoras is a for-purpose organisation and registered charity that supports and promotes good mental health and positive well-being of people and communities.

We have a strong commitment to promotion, prevention and early intervention for children, young people and families who need additional support to develop their resilience. We deliver programs and services to individuals, families and communities across South-East Queensland.

We are also very proud to announce Accoras has recently been named Best Workplace 2021 by Voice Project!


About the Commonwealth Psychosocial Support Program (CPSP) program:

Accoras CPSP provides clinical and non-clinical brief intervention to children and young people aged 7-17 with complex mental health presentations and reduced psychosocial functioning. This free outreach service aims to help build broader life-skills and work towards their recovery goals whilst building their functional capacity and resilience. This program provides goal focused, holistic tailored support to children and young people in the Logan, Beaudesert and Browns Plains regions, where other service providers may not be able to meet this area of need (complex/severe) and to those children who are not eligible for NDIS support. Alongside this program, Accoras delivers Mental Health Clinical Care Coordination (MHCCC). MHCCC allows for dual-care clinical mental health intervention designed to improve social skills and build psychological and functional capacity, assisting eligible individuals and their families.

This is a full-time, fixed term contract until 30 June 2023 (with the possibility of extension) and will be based in the Accoras Yarrabilba office. Travel in and around the Logan/Beaudesert region will be required (work-related travel is reimbursed).


About the role:

As part of a multidisciplinary team that serves as the first point of contact in our screening process, the role is required to demonstrate an exceptional level of rapport building and professionalism in their approach. The role supports the treatment and care of young people accessing the service ensuring young people and their families receive timely, responsive and suitable services to meet their needs.

The purpose of the Senior Child, Youth and Family Practitioner position is to effectively engage via a triage process the screening and assessment of young people, and provide information, advice and guidance to their family where needed.  This position is also expected to provide brief interventions and support, deliver group programs, whilst managing the waitlist for young people aged 7-17years. 

The Senior Child, Youth and Family Practitioner will be responsible for managing initial client engagement, including assertive outreach, risk assessment, brief case management, advocacy and connector functions. This position will be proactive and responsive to all enquiries relating to the CPSP and utilise an assessment framework to determine eligibility, prioritisation and any associated risk for newly referred young people.  

The key responsibilities include:

  • Managing and responding to all referrals relating to the CPSP whilst utilising an assessment framework to determine eligibility, prioritisation and any associated risk for newly referred young people;
  • Providing immediate risk and safety planning over the phone where high risk concerns are identified; 
  • Actively engaging young people and their families in a timely manner, including providing assertive outreach for those who are at risk or who require support to prevent problems from arising or a crisis escalating;
  • Liaising with the key care team, stakeholders and community members focusing on increasing safety and wellbeing; and
  • Providing practical support and interventions over the phone, in responding to the key concerns identified for the young person prior to them receiving formal intervention.


The successful candidate will have: 

  • Degree level qualifications in Social Work, Human Services, Psychology, or a related allied health discipline;
  • At least 3 years of experience working with children with mental health concerns, including the ability to assess and manage risk;
  • High level assessment skills and critical thinking skills to determine the best intervention for supporting and improving mental health concerns;
  • Experience with, or training in, working directly with children and adolescents aged 7 – 17 years in a therapeutic or case coordination setting;
  • Good understanding of child and adolescent development and mental health;
  • Skills to establish healthy and appropriate boundary setting in the scope and context of the role;
  • Well-developed assessment and intervention skills with children and adolescents who may have multiple needs and mental health concerns and or diagnoses;
  • Ability to understand and respond to mandatory reporting requirements within the legislation of Queensland; 
  • Experience with data entry and technology interfaces;
  • A client-centred approach, with the ability to work from a strengths-based framework;
  • Excellent case planning and formulation abilities, supported by well documented case notes; and
  • Good problem solving, organisation and prioritising skills.

Applicants must also:

  • Have a current driver’s license and a reliable, fully insured motor vehicle;
  • Hold or be able to obtain a Working with Children Check;
  • Have the ability to pass suitability checks (e.g. criminal history); and
  • Be able to provide evidence of being fully vaccinated against COVID-19.


What we offer:

An attractive employment and remuneration package which includes:

  • The option to access generous salary sacrifice packaging arrangements (up to $15,900 tax free plus meals and entertainment package of up to $2,650);
  • Flexible working arrangements, including a nine-day fortnight option;
  • Paid leave over Christmas;
  • Paid leave on your birthday each year;
  • A paid volunteer day each year;
  • Free, onsite parking;
  • Regular supervision; and
  • Excellent training and career development opportunities, within our existing training framework.


Accoras promotes diversity and equal opportunity in employment and is committed to a diverse workforce. We encourage and welcome applications from Aboriginal and Torres Strait Islander people, and those from Culturally and Linguistically Diverse backgrounds.


How to apply:

To apply, please submit your resume, along with a two-page cover letter outlining your relevant work experience, via the ‘Apply Now’ button on Seek, attention Toniele Williams – Service Manager.

Applications must be received by 5.00pm on Friday 12 August 2022.

Interviews will be conducted as applicants are received. 

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