Team Leader Family Services Australia


About the role

The Team Leader will provide frontline support, supervision, and project oversight to Family Services Australia’s Psychology services. FSA Psychology currently have a range of programs servicing a broad catchment area across NSW.  

In this role, you will provide supervision and workforce oversight in the service delivery and referral response for our dynamic and growing service stream. You will hold a small caseload and will have the opportunity to build on areas of clinical interest. 

Key accountabilities include:

  • Supervision of FSA Psychology team members, particularly Provisional Psychologists;
  • Assisting Clinical Lead and Service Manager to ensure program delivery is meeting requirements of contracting agencies; 
  • Assist with managing reporting requirements and recovery outcomes of FSAP programs;
  • Work collaboratively with agencies in the area to ensure service delivery is meeting community needs and build referral pathways for families accessing services.

Essential Criteria:

  • Registration with applicable governing body (e.g., AHPRA) with demonstrated experience in your field of practice;
  • Psychology Board-approved supervisor status;
  • Current Working with Children Check number and valid Police Check;
  • Substantial clinical experience working with complex mental health issues;
  • Excellent knowledge of evidence-based and trauma informed practice and its application across the lifespan;
  • Demonstrated experience in project management and service evaluation, with proven ability to strategically plan, implement, manage and review programs, projects and initiatives with a focus on achieving outcomes and leading continuous improvement and change across a service;
  • Strong interpersonal skills to lead, inspire, support and manage a team of clinicians and undertake proactive liaison with relevant stakeholders;
  • High level organisational skills, including an ability to undertake a range of diverse tasks and manage competing deadlines;
  • Excellent written and verbal communication skills, and problem-solving skills;
  • Demonstrated experience working within a multidisciplinary team;
  • Demonstrated capacity to implement principles of reflective practice and self-care within a team;
  • Current Driver’s Licence.

Desirable Criteria:

  • Experience providing services and supervision via Telehealth 

Benefits & Perks:

  • Professional, community-focused and person-centred team culture.
  • Annual Training Needs Analysis and Training, Learning and Development Plan.
  • Charity Salary Packaging A$15,900 tax-free.
  • Rostered Days Off (RDOs).
  • Access to internal supervision.
  • Retainer contribution to external supervision.
  • Generous pro-rata CPD Budget.
  • Paid Annual Family Days at Easter and Christmas.

This is a unique opportunity to join a caring, supportive and award-winning community organisation, which has provided more than 30 years of trusted local support to clients.

As an organisation we celebrate our diversity and welcome all people regardless of ethnicity, faith, sexual orientation and gender identity. Aboriginal and Torres Strait Islander people and people from a diverse cultural background are encouraged to apply. 

To Apply, click the Apply button & attach your Resume and Cover Letter addressing the Position criteria.

Enquiries to Service Manager Mathew Aquilina on [email protected] or 0400 638 481

Thank you sincerely for your consideration, we advise that only final candidates will be contacted.



Family Services Australia

Job Salary

$85,000 - $119,999

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