Community Services Support Officer

Casual
Classification: GO2 ($36.23 per hour + 25% Casual Loading)

⭐️ Are you a passionate and community-focused individual looking to support the delivery of community programs and make a real difference? ⭐️

If your answer is yes, we would love to hear from you!

What You’ll Be Doing 💼

This role will provide high-quality customer service, administrative support, and assistance in delivering programs across the Ageing & Inclusion and Families & Young People departments and sites including Elizabeth Rise Community Centre, Grenville Hub, Library venues, John McVeity Centre, Healthy Food Co, The Precinct, Northern Sound System, as well as other community programs and events.

Your key responsibilities include:

• Providing outstanding customer service, greeting and assisting community members with enquiries, complaints, and requests.

• Supporting the coordination and facilitation of community programs that promote inclusion and active participation and build community capacity.
• Supporting the delivery of social inclusion programs for people living with disability that maximise independence, build capacity, promote community inclusion and adhere to relevant legislation and quality standards.

• Assisting with administrative tasks, including site bookings, program marketing, and promotions.
• Overseeing and assisting with the setup and pack-down of hired community spaces, ensuring compliance with hire agreements.

 What You’ll Bring to the Role 🏅

We are looking for someone with relevant qualifications and/or experience in community services, customer service, or a related field. In addition, you will bring:

• Demonstrated experience in facilitating and delivering community programs and activities.

• Demonstrated experience in delivering high-quality customer service in a retail, hospitality, or community services environment.
• Strong ICT skills, including experience with booking systems and Microsoft Office.
• Excellent interpersonal skills with the ability to work collaboratively in a team environment and independently.
• Strong problem-solving skills and sound professional judgment.
• A commitment to inclusivity and community engagement.

This position requires a National Police Check, Working With Children Check, and NDIS Worker Screening Check. The successful applicant must satisfy or be willing to satisfy these requirements as part of the recruitment process.

What’s in it for You 💚

It’s important to us that you are the right fit to join our team, but it’s just as important that this is the right place for you. The City of Playford places the community at the heart of everything we do and are committed to ensuring our workforce is representative of the community we serve.

We provide a supportive and collaborative environment where employees feel engaged and connected to the work of the organisation, to each other, and the community.

Employee benefits include flexible working conditions, health and wellbeing hub and professional learning development opportunities.

And best of all, a real opportunity to make a difference in our community!

Ready to Apply?

👉🏻 Click the “Apply Now” button and outline the experience, skills, and qualifications that make you the perfect addition to our team!

Applications close 12pm on Friday 28 March 2025.

Still have questions? Please contact either Phoebe McDonald, Manager Library Services & Grenville Hub on 0488 905 236 or Amy Godfrey, Manager Connection & Inclusion, on 08 8256 0224

We value inclusion and diversity in the workplace. People with lived experience of disability are encouraged to apply. If you require any reasonable adjustments to ensure a positive, barrier free recruitment process, please refer to the Manager’s contact details above. Any information provided will be kept confidential and will only be used to support your access to fully participate in the recruitment process.