Outreach Youth Support Worker

Organisation Overview

Carbal Medical Services (Carbal) is a Not-for-Profit, charitable organisation that provides health services to the Aboriginal and Torres Strait islander community in and around Toowoomba and Warwick.

The core function of Carbal Medical Services is to provide medical services to Aboriginal and Torres Strait Islander people delivered through two medical practices and many community programs. Covering the Darling Downs and Southern Downs regions including Goondiwindi, this position will be full-time and based in our Toowoomba Outreach Health Support Services, reporting directly to the General Manager – Outreach Health Support Services.

Position Overview

Are you a compassionate and dedicated Outreach Youth Support Worker with a passion for making a difference in the lives of others? This role will see you working as part of an outreach support team to deliver exceptional standards of care to Aboriginal & Torres Strait Islanders and you will be motivated and have a genuine desire to Close the Gap in Indigenous health outcomes. 

Your brief is broad and extends across all aspects of the organisation. Your skills as an Outreach Youth Support Worker will ensure smooth and efficient function of the outreach health support services and have you provide exceptional care and support for some of our most vulnerable people in their homes and in the community.

If you are you keen to learn and have a demonstrated skillset in mental health or support work, and would like to help people and are looking for a challenging yet rewarding workplace, then we would love to hear from you!

You will be supported directly by the General Manager – Outreach Health Support Services, along with the multidisciplinary team within the program, and the other health programs within Carbal.

Key duties will include but not be limited to:

• Collaborate within a multidisciplinary team to address mental health issues in the community
• Provide personalised support to community members, facilitating access to necessary resources and services
• Demonstrate drive, motivation, and a genuine desire to empower community members towards independence and resilience
• Exhibit strong communication skills and the ability to work both independently and collaboratively
• Liaise closely with GPs, Aboriginal Health Workers, and other healthcare professionals
• Cultivate and maintain respectful and meaningful relationships within the community

Essential

• Experience in effectively engaging with Aboriginal and Torres Strait Islander communities, coupled with a deep understanding and appreciation of their cultures
• Demonstrated knowledge of the health and social challenges prevalent in Indigenous communities
• Possession of an Open C Class driver license, Blue Card, and willingness to undergo a Police Check
• Proven ability to work harmoniously as part of a team
• Qualification as a Mental Health and/or Aboriginal Health Worker would be highly advantageous

Desirable

• Ability to think quickly and provide effective solutions, with knowledge of relevant referral organisations
• Demonstrated patience, empathy, problem-solving skills, adaptability, and resilience
• Capacity to rapidly acquire an understanding of Aboriginal and Torres Strait Islander culture if not already possessed
• Effective self-management of workflow and reporting capabilities

What We Can Offer You

• Competitive salary.
• Salary sacrificing options to increase your take home salary.
• Work alongside a multidisciplinary team making a difference to Aboriginal & Torres Strait Islander people.
• Work in a supportive and culturally rich environment that values diversity and inclusivity.
• New employee benefit system through “Paytime”, access a portion of your pay as you earn it.
• Two weeks off over the Christmas period (to be taken from annual leave / public holiday leave).
• Free gym membership (conditions apply).
• Employee Assistance Program to ensure you feel supported.
• Annual uniform allowance.
• Discounts available with the company we utilise for tyre service.
• All staff events two to four time per year.
• Enrolment into a suite of online training courses created by Carbal. 

If you are ready to embark on a fulfilling career journey with Carbal Medical Services and contribute to positive health outcomes for Indigenous communities, apply now! Submit your application by COB Thursday 20th March 2025 via email to [email protected] or through the “apply now” button.

*Please note that due to operational demands, this position may be filled prior to the application end date.

** Please note that due to the volume of applications we receive, only those successful will be contacted.

Carbal is an equal opportunity employer and Aboriginal and Torres Strait Islander people are encouraged to apply.