About us

Help lead major mental health reform in Victoria to ensure that everyone is supported.

This is an amazing opportunity to shape the future of peer and community-led mental health services by being part of the launch of the Local Mental Health and Wellbeing Service in Benalla & Wangaratta.

This local support is a key recommendation of the recent Royal Commission into Victoria’s mental health system and promises to make our community a better place to live.

About the service

Wellways, Albury Wodonga Health and Australian Community Support Organisation (ACSO), are working together to provide mental health and wellbeing supports in Benalla & Wangaratta to ensure everyone can access treatment and care closer to home.

The new Benalla & Wangaratta Mental Health and Wellbeing Local will provide welcoming and inclusive support for people aged 26 years and over who are experiencing mental health challenges, including people with co-occurring alcohol and drug addiction treatment and care needs.

We are working with the local community and people who have a personal experience of mental health issues and recovery to build these services so they are the best they can be.

The Benalla & Wangaratta Mental Health and Wellbeing Local is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you.

About the role

The Support and Connect Lead is responsible for the leadership and management of the Support and Connect Team. The role requires a skilled people leader with experience in effectively leading teams and building a consumer and community led, inclusive, and values driven culture.

As lead, the role will also support the development of service delivery, including the establishment of collaborative models of care and the associated policies and procedures.

The Support and Connect Team assist in delivering a community-led, integrated partnership, creating a responsive and helpful Local Mental Health and Wellbeing Service experience for the communities of Benalla, Wangaratta and Mansfield.

The team will provide the first point of contact with the Local and provide a range of peer-led and psychosocial supports to clients and their families. Providing peer-led navigation and support and single session therapies are integral elements of the service, as well as:

• Intake and Assessment
• Care Co-ordination
• Wellbeing Interventions.

About you

• Tertiary qualifications (minimum, Bachelor level) in a Health discipline including Psychology, Nursing, Social Work, Occupational Therapy
• Relevant Professional Registration
• Minimum 3 years mental health or community health service delivery experience
• Experience providing oversight and leadership to a multidisciplinary team demonstrated through previous experience in positions of leadership or clinical supervision of other employees
• Able to promote ownership and accountability of work by facilitating a comprehensive governance culture within the team, including successful achievement of KPIs
• Proven ability to embed lived experience across models of care
• High level of skill in building collaborative relationships, negotiation, influence and change management
• Ability to develop operational systems and practices necessary to deliver services and monitor and evaluate compliance and effectiveness
• Able to provide regular performance reporting data across all key metrics to all stakeholders.

What ACSO can offer you

• Full time, permanent, position available. Benalla and Wangaratta!
• Competitive base salary + 10.5% superannuation + NFP salary packaging options (more after tax $ in your pocket!)
• WFH options as per the needs of the program
• Paid parental leave (14 weeks accessible after six months of employment)
• Annual leave loading of 17.5%
• Phone, laptop, and provisions to help set you up at home (if required)
• Benefits listed above, including
  • Learning and development opportunities
  • Wellbeing initiatives
  • Flexible working arrangements
  • Dedicated inclusion and diversity initiatives.

How to apply

If you think you’d be a great fit – we’d love to hear from you!

To apply and view the position description (PD), please visit our careers website and provide a copy of your resume and a brief covering letter detailing your suitability for the position.

Please note ACSO is committed to maintaining a working environment that is safe and minimises risk to the health and wellbeing of all employees, clients, contractors, volunteers and representatives. ACSO’s employees are required to be fully vaccinated (including third dose) against COVID-19. All ACSO preferred candidates are required to provide proof of their vaccination status, prior to offers of employment being made.

As ACSO is an NDIS provider, the successful candidate must hold an NDIS Worker Screening Check Clearance before they commence employment in this position.

To learn more about this position, please contact Chantelle Miller, General Manager, AOD & MH, on 0499 201 873.

Applications close 30 September 2022

Applications may close early if a suitable candidate is found sooner, so we recommend applying early!

ACSO proudly acknowledges Aboriginal and Torres Strait Islander people as Australia’s first peoples and pay respect to their rich culture, lores, customs and elders past and present. We strongly embrace the spirit of reconciliation and continue working towards ensuring an equal voice of Aboriginal and Torres Strait Islanders, particularly those who have been touched by the justice system.

The Australian Community Support Organisation embraces diversity within its workforce and encourages applications from appropriately qualified and skilled people regardless of their background. All suitable applicants for this role will be considered regardless of age, ability, race, gender expression, sex, cultural background, spiritual beliefs or lived experience.