Education Counsellors and Admin Support Officers
About SOL Edu and Migration:
SOL Edu and Migration – award winning International Education and Migration company. SOL Edu’s history started in 2002 located in Brisbane CBD. As an international student recruitment agency, the company has experienced exceptional growth and has built a strong brand. In 2016, we incorporated migration assistance services to provide a comprehensive service for International Students journey in Australia.
Today, with over 50 employees, we provide services to international students of all ages, from primary school to tertiary education. The majority of our students are from South Korea, Japan, Vietnam, Thailand, China, Taiwan, Hong Kong, Latin America, Brazil and India. In addition, our staffs speak 10 different languages to better support students by providing more attuned and direct services.
Our Mission
We Make You Grow
Our Values
· We are PASSIONATE and PROFESSIONAL.
· We desire to be the BEST but HUMBLE.
· We never stop LEARNING and SHARING.
Position 1: Education Counsellors - Multiple Positions
About the position
- Promote SOL partner institutions and their courses to students
- Develop suitable and relevant study plans that meet students’ needs.
- Counsel and collaborate effectively with students, their parents, partner institutions, the government, and all industry related organisations
- Prepare student’s application/enrolment documents properly
- Process students’ application in a timely and properly manner
- Maintain proper and comprehensive records and documentations as per SOL Edu system
- Collaborate well with admissions team to facilitate admissions processes for students
- Assist in organising exhibitions and other promotional activities
- Full-time position
About you
- Passion for customer service
- Have good interpersonal skills as negotiation skills
- Willingness to help at all times & the flexibility to work with staff and international students
- Demonstrate team player
- Understand multicultural atmosphere well as good written and verbal communication skills
- High level problem solving
Qualifications:
Graduates or currently attending higher education courses at Australian universities, or proven equivalent work experience or overseas qualifications
Other requirements:
You must have unrestricted work right in Australia in order to be considered for the position.
2nd language required – Mandarin or Cantonese or Vietnamese or Spanish
How to apply
We receive the application and CV through our website only. Please go through the company website and submit application at https://www.soledu.net/en/jobs-and-careers/
Position 2: Admin Support Officers
Key responsibilities
Provide assistance to education counsellors to complete administrative work related to school application and visa application.
Provide high quality customer service to international students and identify solutions to fit their needs
Provide high quality telephone and email services
Assist education counsellors to generate sales conversions with potential new and current students
Assist with events and student recruitment activities including writing blog, and few marketing activities
Part-time position
About you
Demonstrated strong written and verbal communication skills
Fast and accurate processes operations such as documentation preparations and applications, with excellent Microsoft Word, Power Point and Excel skills
Strong work ethic and keen interest to learn
Demonstrated ability to prioritize and multi-task
You are a problem solver and have high attention to detail
customer service focus – You love building relationships
Previous experience with sales and customer service is highly favorable, but not essential. Training will be provided to the right candidate.
Other requirements
You must have unrestricted work right in Australia in order to be considered for the position.
How to apply
We receive the application and CV through our website only. Please go through the company website and submit application at https://www.soledu.net/en/jobs-and-careers/