We are seeking an experienced Family Violence Practitioner to step into this newly created After Hours Team Leader role within our Family Violence – Client and Residency Management team! The salary for this role is a SHADS Level 7 (between $104,866.32 to $109,253.04 plus superannuation). Please ensure you respond to the Key Selection Criteria listed below within your application.

The CARM After Hours Team Leader is responsible for providing support to women and children experiencing high levels of family violence risk and with complex needs. Provide supervision and operational support to the after-hours support workers to ensure the delivery of client-focused, trauma-informed and culturally appropriate crisis response services to women and children. Develop and maintain strong working relationships with a range of external interests. Using well-developed risk assessment of crisis situations to manage any possible risks or situation arisen in the crisis facility. The position sits at the intermediate level, reporting to the CARM Manager.

This newly created position within GenWest will be required to be available from 3:30pm to 10:00pm on a 10-day fortnight (penalty rates apply for afternoon, evening, and weekend hours). Please note this role is a part time position (0.8).

The key responsibilities of this role include:

• Supporting clients staying in the crisis accommodation, primarily women and children facing high levels of family violence risk and with complex needs.
• Coordinate the effective delivery of the family violence service response at GenWest, ensuring high-quality, client-focused and trauma-informed crisis interventions and support are provided to women and children experiencing a family violence and are staying in the crisis accommodation crisis.
• Train and mentor our CARM Family Violence After Hours Support Workers, providing ongoing professional development and feedback
• In the incidence of crisis or a critical event, assess & manage the associated risk factors & contributors.

For more information about the responsibilities of this role, please see the Position Description found at https://genwest.org.au/about-us/work-with-us/

Key Selection Criteria

1. Extensive experience working within a refuge setting with exposure to victim-survivors of family violence.
2. Tertiary qualifications in social work or related discipline, and eligibility for AASW membership or other professional body.
3. Leadership experience in the area of family violence service provision, with direct experience in providing family violence crisis support services highly desirable, including those that respond to women and their children from diverse communities.
4. Demonstrated ability to provide sound assessment of crisis situations and conflict resolution.
5. A highly developed understanding of theory and practice as it relates to the provision of family violence services to women and children, including those from diverse communities.
6. Commitment to the provision of high-quality services, feminist policy and practice, and a culture of respect, collaboration and continuous learning.
7. Demonstrated ability to develop and maintain positive internal and external working relationships that foster partnership work and enhance professional and community networks to improve client and program outcomes.
8. Demonstrated ability to flexibly manage competing priorities and stressful situations, monitor own stress levels and practice and promote self-care strategies.
9. Well-developed written and verbal communication skills, including the ability to maintain client records and collect statistical data to inform agency reports.
10. Demonstrated experience in supervising and leading teams for the successful achievement of program goals and tasks.
11. Well-developed interpersonal and communication skills that support the capacity to lead and develop staff and promote and represent GenWest.
12. Sound computer skills including use of data base applications.
13. Current first aid level 2 qualification desirable.
14. Current Victorian driver’s license.

We are actively hiring for this role, applications will close on Wednesday 5th October 2022. Please press ‘apply’ or send your application to [email protected]