ABOUT US

Chisholm is Victoria’s premier public vocational education and training provider, with campuses located across Melbourne and the south-east.

Each year, we welcome some 41,000 students from over 43 culturally and linguistically diverse backgrounds. More than 1,400 passionate and dedicated Chisholm employees work together to deliver quality training and education in Melbourne’s south-east manufacturing heartland and key residential growth corridor.

A Victorian Government-owned TAFE, we aim to lead the way in education and training to inspire success and transform lives.

Our purpose is to excel in education and training and be respected and valued for enhancing the social and economic futures of individuals, industry and communities. 

Our drive for commercial success is underpinned by our core values of Collaboration, Accountability, Integrity and Respect. 

In the past 20 years, we have grown significantly to become a multi-sector institute, delivering a broad range of education and training programs and services in higher education, vocational education and training (VET) and school sectors across ten campuses in Victoria, online, in the workplace and overseas with partner educational and government organisations.

We offer more than 400 courses, from Victorian Certificate of Education (VCE)/Victorian Certificate of Applied Learning (VCAL)/ Vocational Education and Training Delivered to Secondary Students (VETDSS), through to nationally accredited qualifications such as certificates, diplomas, advanced diplomas, degrees, graduate certificates, graduate diplomas and short courses.

ABOUT THE ROLE

You will be accountable for welfare services oversight, direct counsellor and student support, guidance and expert advice to all levels of the organisation. It is also responsible for first response to critical incidents, crisis management and follow up services to at risk students. 

This role provides direct support to students through class talks, presentations, workshops, resource creation, and support to educators to service the needs of the student body from both proactive and reactive approaches to problem solving. 

 A key focus for the role is the coordination and delivery of support during critical incidents and crisis presentations across the organisation. Regularly supporting at-risk students from diverse backgrounds (including under the age of 18), handling sensitive, complex and demanding scenarios involving multiple stakeholders.  

The incumbent is a key and active participant of the Student Support and Engagement team and provides expertise to colleagues across the organisation, students and external support service providers. The position also requires the astute handling of sensitive, complex and demanding scenarios involving multiple stakeholders, and situations of a politically sensitive nature.

Your key accountabilities will be to:

• Lead with advice, support and debriefing services to Student Support & Engagement staff around all student wellbeing issues. Provide advice and logical approaches to crisis in progress and post crisis incidents to students, in line with the crisis management procedures of Chisholm Institute.
• Mentor, coach, monitor and support team members and staff to apply best practice methods and wellbeing support to students
• Act as a thought leader and specialist context-relevant problem solver to support delivery departments and improve the student experience across all Chisholm delivery areas
• Display adept specialist skills and exceptional communication to advise, inform, educate, influence, and modify student critical incident response mechanisms to ensure the wellbeing and support of students in future best practice models
• Work collaboratively with business areas, including those that have a youth cohort, to ensure a consistent approach across the organisation.
• Assist Team Leader – Student Support and Wellbeing to develop and implement a supervision and mentoring framework to support and train other counselling staff within the Student Support & Engagement Team

ABOUT YOU

• You will have a relevant graduate qualification in Counselling, Psychology, Social Work or related fields; with substantial experience and management expertise in clinical or administrative fields; or an equivalent combination of relevant experience and/or education/training.
• Eligible for registration or membership with PACFA, ACA or AASW

Crucial to your success will be your proven track record of:

• A minimum of 5 years’ experience as a psychologist/counsellor/welfare provider to high risk clients requiring case management, referral, crisis and reactive support service
• Apply nuanced and expert problem solving skills to counselling, crisis and welfare support services
• Supervision of staff or volunteers related to counselling, crisis or welfare support services
• Case management expertise and experience
• Relevant knowledge of local community, government and private welfare support services

Aboriginal and Torres Strait Islander people are encouraged to apply.

OUR COMMITMENT TO DIVERSITY

At Chisholm, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. We know that diversity and inclusion helps us to attract, recruit, engage and retain a team of talented people. If you require specific support to apply for this position, please advise the recruiting manager whose contact details are listed in the advertisement. We will work with you to identify the best way to assist you. 

HOW TO APPLY

Applications for this position close 9.00 am Monday 31 October 2022

Applications should include:

• a covering letter
• curriculum vitae
• contact details of three (3) referees

Appointment to this position is subject to satisfactory completion of Safety Screening requirements including but not limited to:

• valid Employee Working With Children Check
• National Police Check
• International Police Check (if applicable)
• verification of unrestricted work rights in Australia, eg citizenship, passport or birth certificate
• certified copies of qualifications and transcripts

Employees of Chisholm Institute/Chisholm Online/Caroline Chisholm Education Foundation (Chisholm) are required to comply with any applicable directions of the Chief Health Officer, as well as any policy implemented by Chisholm.  In relation to mandatory vaccinations against COVID-19, it is a condition of any offer of employment that candidates agree to comply with any applicable direction or policy regarding mandatory vaccinations.

If you have any questions regarding the position or require further information, please contact Amy Cox on [email protected]

Chisholm Institute reserves the right to withdraw an advertised position at any stage.