Monash IVF Group is renowned for advancing the delivery of reproductive health services for contemporary lifestyles. As leaders in our field, we offer a dynamic workplace to those seeking to make a difference. You’ll be joining a team of multidisciplinary specialists who collaborate to improve the experience and outcomes for patients with care and compassion.
Monash IVF Group values each and every one of our employees
Leading the evolution of care also means caring for our people. We ensure all employees feel included, supported and valued. Being part of the Monash IVF Group gives you access to many benefits, including the following:
- A Learning & Development Framework that supports your professional development
- Access to a contemporary Employee Assistance Program for employee wellbeing; physical, mental, social and financial.
- Discounts on MIVFG fertility and ultrasound services
- Paid IVF Leave
- Paid Parental Leave and Partners Leave
A role with unique responsibilities
Our Consellors play a crucial role in a patient’s journey. Your are responsible for providing quality counselling services to our patients seeking fertility treatment in our Sydney CBD and Bondi Junction clinics. With exceptional service and care, you will directly enhance the patient experience. Under guidance from the Patient Services Manager, your responsibilities include:
- Providing excellent service and care to Monash IVF patients and clients
- Fulfiling the role of Senior Counsellor, as per RTAC Code of Practice, including adherance towards legistative requirements
- Maintaining ANZICA membership
- Driving counselling and patient support aspects of policies, processes and continuous improvement activities
- Respecting the confidentiality requirements of all patients
- Maintaining professional notes and records and producing weekly reports and feedback towards counselling services and activity
- Esculating concerned cases or potential risks within the appropriate channels
- Delivering patient education services and in-service seminars internally
- Meeting productivity, performance and compliance expectations
- Collaborating with others to achieve the Monash IVF Group Mission and committing to continuous improvement
Are you the ideal candidate for us?
The ideal candidate will see their role as vital to the success of the organisation. Understanding there are ups and down in reproductive health, the Senior Counsellor will be sensitive to the needs of patients and will endeavour to maintain a critical eye to detail and focus on patient outcomes. Ideally you will bring the following:
- Tertiary qualifications in a health science or related discipline
- Post Graduate qualification in Psychology or graduate qualification in Social Work
- Registration with the Psychologist (essential)
- ANZICA membership (essential)
- Satisfactory National Police Clearance
- Highly skilled in all facets of counselling
- Knowledge of relevant legislation including Assisted Reproductive Treatment Act 2007
- Knowledge of donor and surrogacy programs
- Advanced Microsoft Office Skills where applicable
- Well-developed communication and interpersonal skills
- Strong attention to detail
- Well-developed communication skills and interpersonal skills
- An orientation to focus on patient outcomes
- A willingness to fit in and embrace the Monash IVF Group Principles: Care, Collaborate, Communicate, Commitment and Create.
If you’re ready to join the brave leaders of reproductive care, please follow the link below.
Closing Date: 18 November 2022
Danielle Benedek
HR Business Partner NSW
02 9154 1121
All personal information received by us from you or about you will be stored, used and disclosed by us in accordance with our Privacy of Your Information Policy. Only those candidates with FULL Covid-19 Vaccination proof will be considered.
