Interested in a career enriching the lives of children and young people?
Conflict Resolution Service has an opportunity for you to join Canberra’s first-of-a-kind Innovative program that provides therapeutic support to young people and their families.
The Safe and Connected Youth (S&CY) program provides children and young people aged between 8-15 years and their families with support to improve family functioning and reduce the risk of homelessness and the harms and risks linked to homelessness. S&CY works with children and families experiencing family conflict and where there is a risk of youth homelessness to address their complex and intersecting risk factors through a child centred/family focused integrated service model. The program aims to improve family functioning and address the diverse needs to improve outcomes for individuals and families and reduce the risk of family breakdown and youth homelessness.
Conflict Resolution Service are the lead agency in partnership with Marymead, to deliver this integrated service.
The Therapeutic Case Manager (TCM), in close collaboration with the Family Mediator, program Team Leader and Senior Manager, facilitates the preservation and reunification of young people and their families in the Safe and Connected Youth program (S&CY). TCM’s provide ongoing, regular, and responsive case management support to the child/young person and their family, delivered primarily as outreach whilst leading therapeutic interventions aimed at resolving conflict between young people and their families and dealing with the effects of trauma, conflict, and abuse. Working with the whole family gives the TCMs intimate knowledge of each family members’ individual challenges and each individual’s perspective. This meta-knowledge allows the worker to build a comprehensive case in support of the families’ needs. Therapeutic case work support is provided as an early intervention strategy, designed to prevent further conflict, and is not crisis support. This support focuses on the psychosocial needs of the child/young person and their family. TCMs support each family member to address emotional dysregulation and put into practice the skills and strategies identified and developed in the conflict & communication coaching sessions and agreed to in family mediation.
How to apply
Submit your resume, cover letter which includes a statement addressing the selection criteria below through the “apply” function above.
For further details regarding this role or to obtain a copy of the full position description please contact Cindy Young on 0414 353 914 or email [email protected]
Selection Criteria
- Demonstrated experience in intensive case management and/or therapeutic support to young people and families following strength-based case management principles and procedures
- Understanding and demonstrated use of a client centred, holistic approach when working with clients
- Extensive knowledge and experience in trauma informed practice
- Proven ability to work in collaboration with other service providers to improve quality of life for young people and/or families
- High level interpersonal and problem-solving skills
- Well-developed written and communication skills and ability to document comprehensive case notes
- Ability to be flexible and adapt to changing environments
- Capacity to work with high needs and complex families.
Qualifications
- Relevant Bachelor’s degree in Social Work, Psychology or equivalent
- Minimum two years’ experience in youth and family case management or equivalent
- Current driver’s license
- WWVP clearance.
Desirable
- Previous experience working in the not-for-profit sector
- Mental Health First Aid Training
- Family Violence Training.
Applications close Friday 18 November 2022
Conflict Resolution Service is an equal opportunity employer committed to diversity and inclusion. Applications are strongly encouraged from Aboriginal and Torres Strait Islander people; people with a disability; people who identify as LGBTIQ; and those from culturally and linguistically diverse backgrounds.