Good Shepherd
Our three-year strategy outlines the world we want to see and our role advancing in it. It also speaks to the positive impact we will deliver to support women, girls and families to be safe, secure, strong and connected. We are committed to tackling the issues of our time which adversely affect them. We work to advance equity and social justice and support our communities to thrive.
We seek to increase economic participation and wellbeing, to build resilience, improve safety and bring about system change. We offer microfinance programs and products, financial counselling and coaching, family violence support, parenting programs and playgroups, education programs and community houses. These services are complemented by research and advocacy to address the underlying structural causes of injustice, exclusion, and inequality.
About the role
- Join a values-based organization empowering the lives of women, children & families
- Full Time or Part Time (0.9), Ongoing role
- This is a hybrid role with work from home & work from colocation sites and attendance at GS offices in home State (VIC or NSW or QLD).
- SCHCADS Level 5 $90,572,57 per annum plus super and salary packaging
The Financial Counsellor – family violence role funded through Financial Independence Hub (FIH) in Partnership with Commonwealth Bank of Australia and is responsible for undertaking specialist family violence financial counselling case work (telephone and face-to-face).
Financial counsellors provide intensive support through an in-depth phone and/or face to face assessment of a person’s financial situation, case work, advocacy, and the identification of options to address financial concerns. Financial counsellors may undertake a triage process, prioritising and referring clients to other sources of support and assistance as necessary and work closely with other services through consultation and cross referral. Financial counsellors always support the person’s fullest participation and empowerment in planning and decision-making using a trauma Informed approach.
Key Responsibilities:
- Identify opportunities and strategies for improvement, innovation, growth, and development.
- Work collaboratively with the program manager, team leader, and team members to deliver on Client Services strategic and operational outcomes.
- Deliver, monitor, and support the Financial Counselling Services
- Contribute to the development of Client Services strategy
- Regularly liaise and work in partnership with the FIH team and leadership. This could involve providing some analysis on people accessing financial counselling from FIH.
- Understand trauma; be able to lead a conversation through a trauma informed lens and have empathy for the challenges faced by people who have experienced family violence.
- Provide high quality negotiation and advocacy on behalf of clients
About you
- Diploma of Financial Counselling
- Minimum 4 years Financial Counselling experience
- Current membership with FCVic/FCA or similar body In the State of practice
- Up to date CPD and Professional Supervision record attendance
- Demonstrated understanding of the community sector
- Demonstrated understanding of family violence including financial abuse and working within the MARAM guidelines.
- Demonstrated knowledge and experience in the application of trauma informed practice
- Experience working with diverse groups and cultures and understanding intersectionality
- Strong ethos of team collaboration
- A satisfactory Police Check
- A current Working with Children’s Check (WWCC) or state equivalent
- Proof of the right to work in Australia
- The above requirements will need to be supplied and verified prior to commencement
Why Good Shepherd?
At Good Shepherd, each member of our team is valued, we strive to support people to grow both personally and professionally. We offer generous conditions and flexible working hours to support employees to balance their personal and work life.
Benefits include:
- Salary packaging (which can add up to $15,900 in tax-free pay per year)
- Paid study leave
- Paid parental leave
- Gifted leave at Christmas and Easter
- Additional purchased annual leave
- Flexible work hours/working from home where possible
- Long service leaves due after 10 years, with access after seven
- Employee Assistance Program, a free and confidential counselling service
To find out more about the role and to review the position description please explore our website: www.goodshep.org.au
How to apply
To apply please review the position description which can be found on our website and submit a short covering letter outlining your relevant skills and experience along with your CV. Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Please apply as soon as possible, applications will closed on 5th December 2022 at 9.00AM.
Internal applicants please please refer GS careers page for application process.
In line with various State Government’s COVID-19 health and safety requirements, Good Shepherd’s assessment and induction processes may be facilitated remotely using various online tools. The People and Capability Team in collaboration with hiring managers will work with you to find the most appropriate method to ensure your safety and wellbeing and that of our employees.
You may be required to obtain particular vaccines or immunizations in order to perform the inherit requirements of this position. This Includes but Is not limited to the COVID-19 vaccine/immunization
We recognize the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.
Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.