Counsellor Advocate – Intake and Access Foundation House

JOB DESCRIPTION

  • Friendly and supportive team
  • Multiple Full time and/or Part time positions available (Fixed Term and Ongoing)
  • Brunswick location (with onsite parking and close to public transport) – possibility of limited colocation at Sunshine, Dallas, Ringwood or Dandenong site
  • Operational and Reflective Supervision provided

About Foundation House

The Victorian Foundation for Survivors of Torture Inc. (also known as Foundation House) provides services to advance the health, wellbeing, and human rights of people of refugee backgrounds in Victoria who have experienced torture or other traumatic events in their country of origin or while fleeing those countries.

The organisation was established in Melbourne in 1987 and is non-denominational, politically neutral, and non-aligned. With over 200 staff, Foundation House is a state-wide agency offering services in metropolitan, regional and rural areas, with head office based in Brunswick and service sites in Dallas, Sunshine, Dandenong, and Ringwood.

The program and role
Due to an increased demand for services, we are looking to expand our team of specialist Counsellor Advocates in the Intake and Access Team.

These positions will be based at our Brunswick head office, with some requirement for outreach at our offices in Dallas, Sunshine, Dandenong and Ringwood. We are offering between 0.6 – 1 EFT and have ongoing and fixed term roles available. 

The Intake and Access Team are responsible for the delivery of safe, person centred, effective and connected services for all referrals to Foundation House. The team responds to referrals by providing triage and initial assessment to determine what services may best meet the needs of referred individuals and/or their families, liaising closely with referrers. This may result in allocation to services delivered by Foundation House or where Foundation House services are not the best match for client needs/presentation referrals are facilitated to relevant agencies.

The team is supported by the Intake and Access Team Leader, Senior Practitioners and our Intake Admin Coordinators in the delivery of high quality services to clients to promote better access, referral pathways and risk management, ensuring service provision reflects Foundation House’s Integrated Trauma Recovery Service Model.

Counsellor Advocates in the Intake and Access Team provide important first contact with Foundation House services for clients and referrers, working closely with colleagues and the Intake and Access Team Leader to deliver timely and effective triage, intake assessment, brief counselling and system navigation support to potential clients of VFST. The role will include providing information and secondary consultations to referring agencies and opportunities to be involved in group interventions may also be available.

About you
You are a passionate mental health professional who understands the importance of trauma informed systems and practice for clients and colleagues, who wants to work in a service which prioritises the dignity and value of each person making contact with Foundation House. You have demonstrated knowledge of the mental health service system in Victoria and experience with intake assessment and triage processes. You have a deep understanding of trauma and its psychosocial impact on individuals, families and communities, and a commitment to advancing the human rights of people from refugee backgrounds.

You can problem solve and manage competing priorities. You possess excellent interpersonal, communication and self management skills including relationship and rapport building, a collaborative working style with internal and external stakeholders and experience working effectively in a complex service system.  

Salary and benefits
Remuneration is based on our Enterprise Agreement 2014 of $101,250 gross full time salary per annum, plus 17.5% leave loading and 10.5% superannuation. Additional benefits include salary packaging up to $18,550.

Why Foundation House?

  • Work in a role with a true purpose to make a difference in people’s lives
  • Range of flexible working options
  • Highly supportive team environment
  • Excellent training and professional development
  • Diverse workforce 
  • Generous leave provisions with option to purchase additional leave
  • Tax savings through attractive salary packaging
  • Access to our Employee Assistance Program (EAP) for staff and family members
  • Novated leasing
  • Onsite parking.

Employment requirements

  • Satisfactory Police Check
  • Current Working with Children Check
  • Current Driver’s Licence
  • COVID-19 vaccination
  • Proof of the right to work and live in Australia.

Applications

Applicants must submit their resume and address the key selection criteria (KSC) contained in the Position Description, with particular reference to the Skills section of the KSC and adhering to a two page limit for combined cover letter/KSC response. 

For a copy of the position description, please refer to our website: https://hcm616.peoplestreme.net/foundationhouse/erec_external.asp

For any enquiries regarding the position please contact Marnie Daphne on 9389 8718 or via email to [email protected]  marked Attention Marnie Daphne.

Applications for this position will be assessed on receipt – interviews may be held and positions filled prior to closing date. Applications close on Sunday December 11th at 11.59pm.

We support having a conversation about any reasonable adjustments you may require. Applicants can request a reasonable adjustment at any stage during the recruitment process by getting in touch with Marnie Daphne.

Foundation House is committed to promoting and protecting the interests and safety of children and actively plays a part in combating family violence; this is reflected in our organisational policies, protocols and staff development.

Foundation House is an equal opportunity employer, and we foster a work environment that is inclusive and diverse.  We encourage people from all backgrounds to apply, particularly those of culturally and linguistically diverse backgrounds. All qualified applicants will receive impartial consideration for employment.

We encourage people with disabilities to apply.

JOB SUMMARY

Organisation

Foundation House

Job Salary

Not Provided

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