About us:
Box Hill Institute is composed of Box Hill Institute (BHI) and the Centre for Adult Education (CAE). We are leading education providers with strong reputations for delivering high quality educational outcomes.
To maintain our reputation and achieve our strategic goals we need a workforce full of energetic and forward thinking people. If you are enthusiastic and resilient, with a strong customer and commercial focus, then join our team. At BHI you will work with great people in a challenging and dynamic environment, as we work together to continually improve our business.
About the role:
The Student Wellbeing Officer provides a range of support, welfare, intervention services and programs to underpin the success of BHI Group students. The Student Wellbeing Officers also work closely and collaboratively to support stakeholders including teachers, managers, administrative staff, parents and other Student Life team members to improve student retention and success and ensure an excellent student experience.
The Student Wellbeing Officer is a member of the Student Life team in Student Experience. This position will respond initially and appropriately to students at risk of disengagement from education, which may be a result of study difficulties but also mental health, life, relationship, financial or welfare difficulties.
Your Skills and Qualifications:
Qualifications
- A relevant degree in Youth Work, Community Services, Social Work, Counselling, or equivalent; or
- Lesser formal qualifications with substantial experience in Youth Work, Community Services, Counselling or equivalent.
Expertise Requirements
- Customer/Client Service: Demonstrated and considerable experience in working to provide counselling, welfare, youth work or similar professional or educational support roles to vulnerable student groups, including the ability to provide individual support and liaison on their behalf. Ability to provide timely and effective intervention in critical situations and to provide appropriate support and referral to students presenting with complex mental health and/or welfare concerns. Ability to maintain confidentiality in accordance with legislative requirements and consult with senior Student Life staff as required. Capacity to deal confidently and courteously with people at all levels and from diverse backgrounds, and a commitment to providing a high level of customer care in a student support role.
- Program Delivery: Ability to proactively promote and implement a range of student or client support strategies in a complex organisational context, and a sound understanding and ability to meet legal, ethical, professional and policy requirements involved in the delivery of education and support programs to students.
- Administration Skills: High standard of verbal and written communication with the ability to prioritise tasks, organise information and maintain and manage student records and reporting to required legal standards. Proficiency in the use of Microsoft Office programs. Capacity to work well under pressure with the ability to prioritise, meet deadlines, and accommodate flexible hours.
Working at Box Hill Institute
Box Hill Institute values inclusion and diversity. We encourage candidates of diverse backgrounds and experience to apply for our employment opportunities.
Candidates for employment at Box Hill Institute will be subject to pre-employment probity checks, and must satisfy Box Hill Institute’s pre-conditions for employment. These include providing a satisfactory (valid employee) Working With Children Check and National Police Check, and evidence of COVID-19 vaccination status as prescribed by the Public Health and Wellbeing Act 2008 (Vic).
Benefits
Interested in starting a career with one of Australia’s leading Institutes? At BHI we value our people. We offer more than just a job; we offer benefits to enhance your work life, help you grow, and celebrate your achievements. Employment benefits include:
- Novated leasing and salary packaging
- Purchased leave
- Employee discounts on health insurance, car rental, newspaper subscriptions and more
- Library access, digital and online resources
- Discounts services including floristry, beauty, Fountains Restaurant, Vet Clinic & Dog Grooming
- Counselling support services (EAP) and Health and wellbeing program
- Discounts on CAE/Box Hill Institute short courses for staff and their immediate family
- Staff development program
- Reward and Recognition Programs
Like to know more? If you have questions about this role, please contact Johanna Dutton on 03 286 9891 or via email at [email protected].
Applications close: 9am, Tuesday 20 December 2022
Box Hill Institute reserves the right to withdraw an advertised position at any stage.