Quality Partner Safe Systems and Performance
Grampians Health Quality Team
Fixed Term – Full time
76 hours per fortnight
Open to all campuses
About Grampians Health
Grampians Health was established 1 November 2021, bringing together Edenhope and District Memorial Hospital, Stawell Regional Health, Wimmera Health Care Group and Ballarat Health Services to deliver safe, sustainable, healthcare tailored to changing workforce and community needs, for the long term.
This partnership follows years of strong collaboration and close partnerships between the four health services. Together, we will deliver better healthcare, enhance services and advance careers, closer to home, now and into the future.
A career with Grampians Health means you are connected and are part of a team providing quality healthcare to rural and regional communities. Our communities are diverse, as is our workforce, with expert clinical staff from across the world choosing to live and work in our beautiful region.
Grampians Health provides acute, maternity, mental health, allied health, aged care, administration and support services. This means your career will be as diverse and rewarding as you strive to be.
About this role
The purpose of these roles is to partner with services across Grampians Health to promote quality, safe systems and improvement activities to deliver safe, effective, connected, personal care. Under the direction of the relevant lead, these positions will promote consumer engagement in quality and improvement activities and work within the GH strategic priorities, GH Governance Framework, Consumer Partnership Framework and relevant accreditation standards and risk management frameworks. The role will support the integration of the GH wide quality systems and processes through coaching and mentoring and they will also be an ambassador for culture change within our organisation. The post holder will have the skills to plan, lead and evaluate potential areas for improvement. The role has a visible presence, is responsive and adaptable, able to interpret complex ideas and systems, communicating to a variety of audiences.
The Quality Partner/s will model and promote evidence-based approaches to quality improvement, risk management, safe systems and innovation, and work collaboratively with key stakeholders across all disciplines and areas at GH. The key focus is to facilitate, enable and build capability in all levels of staff to develop their quality and improvement skills, knowledge and practice. The role will put the consumer, service user experience and staff at the forefront of all work in order to be responsive to implementing risk reduction and mitigation strategies and improvements, enabling an ‘always safe’ culture.
Key Responsibilities
- Implement and monitors a comprehensive and effective risk management framework, consistent with relevant regulatory requirements; participate in the periodic organisational review of the Risk Management Framework; and the annual review of Risk Management plans
- Lead investigations and reviews, including serious incidents, thematic reviews providing reports within the given timescales and in accordance with policies
- Provide assistance in relation to safety processes to inform improvement including; incident reporting and management, clinical investigation, and legislative compliance
- Provide expert guidance in systems thinking, operational excellence, change management, sustainability, data and analytics, governance and quality
- Experience in clinical and/or enterprise risk management, including the co-ordination of incident and risk management systems, in a health or human services environment
Qualifications and Experience
- Qualification in a clinical health profession essential
- AHPRA registration essential
- Relevant post-graduate qualifications level is preferred
- Quality and improvement experience or qualifications would be an advantage
- Experience in the use of safety analysis tools such as but not limited to – Root Cause Analysis and London protocol
- Experience and proven capacity to coach and manage organisation wide change
- Experience in developing and delivering education and training in a health or human services context
- Experience and demonstrated capacity to work closely and communicate effectively with all members of the organisation
Grampians Health Culture & Benefits
At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.
- Flexible work arrangements and purchase leave opportunities
- Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
- Discounted on-site parking
- Access to discounted health club membership
- Staff rewards and recognition programs
How to apply
Contact Jodie Crellin, Assistant Director Safe Systems & Performance, on 0419 550 346 for a confidential discussion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.
All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.
Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people.
Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from
culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.