About Us

Meli is a Victorian not-for-profit formed on 1 April 2023 following the coming together of BCYF and Bethany – both strong, values driven organisations that have serviced our communities for more than 150 years.

With our culture at the heart of our organisation, we have drawn on our combined strengths to make an even greater place to work where everyone matters, feels connected to a meaningful purpose and is proud of the value we all deliver.

At Meli our employees bring a wealth of passion, knowledge, experience and specialised skills that contribute to our vibrant culture.

We are seeking values-driven people who are inspired to partner with us to make a difference.

About the Role

Meli is excited to advertise for the role of Coordinated Intake Worker located in the Hamlyn Heights, Geelong. This position is full-time, fixed term until 31 August 2024.

The core purpose of this role is to provide an intake response to facilitate access to Meli’s range of services. This position will deliver a professional, inclusive and timely intake response through determining client need, conducting risk assessments and providing short term strategies including information provision, referral and brief interventions.

The key objectives of this role are:

• Provide a professional, socially inclusive, and timely response to intake streams, including face to face, telephone and online.
• Conduct individual assessments to determine need and program eligibility, including direct linkages to The Orange Door intake if appropriate.
• Undertake risk assessments and implement appropriate crisis intervention strategies where it is not possible or timely to refer to a crisis service.
• Provide current information on Meli programs and service delivery, including cost and waiting times.
• Utilise a strength-based framework to deliver brief interventions based on assessment of client need.

Vacancy Details

• Full-time, fixed term until 31 August 2024
• $94,077 p/a + super + salary packaging

What We Offer

• Flexible working options
• Meli is a not-for-profit organisation, so you can salary package up to $15,900 each Fringe Benefit Tax (FBT) year for general living expenses
• Extensive learning and development calendar, including a structured orientation plan
• Employee Assistance Program – independent confidential counselling service
• An inclusive culture of dedicated, passionate and professional team members

About You

• Holds a tertiary qualification in Social Work, Psychology, Social Science, Human Services or equivalent. Or has a minimum of 3 years relevant work experience.
• Demonstrated experience in program or agency intake systems, discerning need, applying risk assessment frameworks and delivering appropriate interventions to achieve client-driven outcomes.
• Skills in engaging individuals with complex needs in telephone work and on a one-to-one basis, including individuals from a diverse background.
• Knowledge of broader client services system, legislation, support services and organisations.

Application Process

•  To apply, please click the ‘quick apply’ button on Seek, or head to our Careers page on our Meli website https://www.meli.org.au/careers/ 
• Successful applicants will be required to provide a current Working with Children Check and undergo a National Police Check prior to commencement.
• Meli reserves the right to interview and appoint before the closing date of this position, so please don’t delay in applying.

Contact Details

For more information about the position please contact Betti Chapell, Acting Manager Therapeutic Services on 0437 439 780.  

Meli is committed to providing a child safe environment. We have zero tolerance of any abuse or maltreatment of children.

Meli values and celebrates diversity and are working to create a team of people who reflect the diverse community we support. Aboriginal and Torres Strait Islander, LGBTQIA+, culturally diverse people, those living with a disability, and those looking to return to the workforce following a break in their career are encouraged to apply for our roles.

If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Recruitment team via email at [email protected].

Applications close 5:00pm Thursday 31 August 2023

V.I.D 2301021