As a registered NDIS provider, New Horizons specialise in supporting people with disability, mental health concerns, those who are aged, people at risk of homelessness, humanitarian entrants, youth, and Indigenous Australians.

The Inclusion team exists to provide quality services to Customers and support our frontline employees. Your role exists to support a team and ensure Customer needs, contractual obligations and organisational objectives are met.

To be successful in this role, you will build positive, respectful and effective relationships with key Stakeholders

This is a Full-Time position with Max-Term for 1 Year until 28th June 2024, based at Tweed Heads South, NSW working across Lismore & Grafton. 

Working days are Monday – Friday ordinary hours reporting to the Reginal Lead.

What Is Expected of You

As Clinical Team Lead, you’ll report to the Regional Lead Inclusion Services for day-to-day operational direction and support. You have a dotted reporting line to our Clinical Lead- Multidisciplinary to ensure effective clinical approach, services, and supervision.

You will lead a team of high performing Support Coordinators.

Within New Horizons, you will work closely with other Customer Service leadership positions and frontline employees, as well as numerous New Horizons business streams; Customer Engagement, Product, Finance, Assets and Facilities, WHS and Service Excellence.

Externally, you will liaise with the Local Health District, GPs, Mental Health Clinicians, Primary Health Network, community members and other key stakeholders.

Your Ticket to Play

At New Horizons, everything we do begins with our Values of Passion, Integrity and Respect.

Because our values are so important, we measure performance not just through what our people achieve, but how they achieve it.

To guide you along the way we have a Code of Conduct and Policies and Procedures, which we’re all expected to follow.

You’re not just here because you’ve got the skills and experience to do your job. Your positive, authentic, inclusive personality is a big part of the reason you’re here, and you’re expected to bring it to work with you every day.

ESSENTIAL ROLE REQUIREMENTS

• Degree qualification in Psychology, Social Work, Occupational Therapy or mental health Nursing, including eligibility for registration/membership with the appropriate professional body.
• Demonstrated knowledge of the principles of outreach based psychosocial care
• Demonstrated knowledge of both clinical and human services
• Demonstrated ability to lead and supervise employees, students and volunteers.
• Demonstrated creative and proactive approach to the management of change.
• Knowledge of and participation in continuous quality improvement processes.
• Excellent communication and interpersonal skills.
• Leadership and team management skills.
• Judgment and problem-solving skills.
• Strong planning and organisational skills with the ability to prioritize and meet deadlines and efficient time management skills.
• Demonstrated ability to work independently and collaboratively as part of a team
• Exceptional Microsoft Office skills and proficiency with client database systems.
• Ability to build and maintain effective community connections and relationships.
• Experience working in a multidisciplinary team setting.
• Technical literacy with proven ability to use EMR, Microsoft office and systems for reporting. 

New Horizons offers many salary and non-salary benefits; of which you could enjoy;

You could benefit from

• Take advantage of the tax benefits available only to employees who work for a not for profit organization – through lower tax deductions, we can pay more money to you each week!
• Work 40 hours per week and have a Rostered Day Off (monthly)
• Professional development opportunities and secondments
• Internal and external learning and development opportunities and workplace mentoring
• A supportive culture and working environment
• Employee Assistance Program providing counselling services
   

To Apply:

Applications closes when a suitable candidate is identified.

New Horizons values diversity and encourages applications from all people. Our vision is to see happy inclusive communities work together in collaborative and inclusive ways to create opportunity and improve quality of life.  Our workforce proudly reflects the local communities we connect with and support.

New Horizons acknowledges all Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land.