Centacare North Queensland is a not-for-profit organisation that provides counselling, family support, mediation, family dispute resolution, disability services, education and courses, crisis housing and homelessness support, youth services, community engagement and NDIS services. Centacare services the North Queensland community from offices in Townsville, Ayr, Bowen, Mt Isa, Cloncurry, Longreach and Normanton.

Benefits you will enjoy

• Guaranteed 6 month parental leave backfill contract, with the ability to apply for ‘internal only’ opportunities that may arise
• SCHADS 4 Salary
• Generous NFP Salary Sacrifice Options
• 5 Weeks Annual Leave (pro rata) with 17.5% leave loading
• Birthday Leave + Other Above Award Benefits
• Extensive support and investment in your Professional Development

This Family Intervention Worker position is part of the Family Intervention Services team based in Townsville. Centacare NQ’s Family Intervention Service provides an in home intensive support service for families engaged within the Child Protection system within the Townsville Region, including outreach areas of Burdekin, Ingham, Charters Towers and Palm Island. The service provides assessment, education, practical and family support to assist families in addressing child protection goals where the children are living in the home and risk factors have been identified, and where the children are living in out of home care and the family is working towards reunification.

Joining a values-driven, supportive and inclusive team, you will:

• Build rapport with families while maintaining professional boundaries.
• Complete assessment of family’s needs through engagement and consultation with the family and information obtained through outcome star, observations, family history, and child safety case plan. Develop an intervention plan based on assessment.
• Provide practical family support strategies and appropriate modelling of parenting and household skills to families to strengthen parenting capacity and to provide a positive family environment.
• Maintain regular contact with the client (5-20 hours of contact and coordination support; minimum of twice weekly).
• Provide supervised contact between parents and their children as per the intervention plan and complete a supervised contact agreement outlining details.  Additionally, provide a supervised contact report following each contact in line with program procedures.
• Ensure consistent communication to Child Safety, maintaining reporting requirements as outlined in Information Provision to the Department of Children, Youth Justice, and Multicultural Affairs.
• Regular review of intervention plan goals through completion of subsequent outcome stars and meetings with Child Safety as per procedure.

Download the Position Description below for more important details about the position.

To be successful in this role you will have:

• Relevant social services degree level qualification. 
• Demonstrated ability to impart knowledge and skills using a range of theoretical frameworks in a creative and flexible way regarding household and child management in a non-judgmental manner. 
• Highly developed communication skills both written and verbal for working with a broad-based network of service providers and culturally diverse clientele.
• Knowledge of and understanding of the issues that impact on Aboriginal and Torres Strait Islander people in contemporary society, including the ability to communicate effectively and sensitively with Indigenous people.
• An ability to understand and describe family functioning in a broad range of cultural and social contexts and knowledge of the impact of abuse and dysfunction with families.
• A current Driver Licence.
• Eligibility to obtain and maintain both an NDIS worker screening and a Working with Children Blue Card.

Centacare North Queensland is a Child Safe and Equal Opportunities Employer.  Aboriginal and Torres Strait Islander people, people from diverse backgrounds, people with a disability, and people from culturally and linguistically diverse backgrounds are encouraged to apply. Applicants must have appropriate work rights in Australia.