• Student Enrichment and Employability Development (SEED)
• Bring your experience in supporting young people, and commitment to recognising the value of education.
• Work with a great team to break down barriers to education and help change lives for aspiring students, their families and communities by directly supporting a diverse range of young people.
• Working with partners across the University to create innovative solutions to address educational disadvantage.
• Based at our St Lucia campus

About UQ

As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you’ll have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• 26 weeks paid parental leave or 14 weeks paid primary caregiver leave.
• 17% superannuation contributions.
• 17.5% annual leave loading.
• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.
• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family.
• On campus childcare options.
• Cheap parking (from just $5 a day).
• Salary packaging options.

About This Opportunity

Supporting the Young Achievers Program (YAP), this role will build a cohort experience for students throughout their engagement with the program from initial selection through their transition to university and while they remain enrolled as students at UQ. This will include connecting students to relevant supports throughout their time, including centralised services such as counsellors and learning advisors, as well as Faculty based services that may be more directly relevant to their discipline or study expectations. As such, they will be a key contact and coordinating point for Faculties and the Scholarships Office to ensure coordinated and consistent service delivery for the YAP cohort. This role will create a sense of belonging, connection, and confidence within the cohort, leading to improved retention and success.

Responsibilities

• Identify and assess the needs of YAP students and plan, design, and coordinate support programs that respond to these needs.
• Coordinate and deliver support services for YAP students in person and online for a range of issues related to transition to university, including academic preparation and support, social cohesion, and sense of belonging.
• Develop reports to monitor student experience and staff feedback to measure program success and deliver recommendations to support continuous improvement.
• Display appropriate levels of confidentiality, discretion, judgement, and professionalism.
• Provide specialist information to the Young Achievers Program (YAP) Coordinator to inform and continuously improve YAP Student Support programs, practice, and future strategy.
• Develop and maintain networks and partnerships with other university staff, student groups, and external support services.
• Any other duties as reasonably directed by your supervisor.

This is a full-time, fixed-term position through to December 2025.

At HEW level 6, the full-time equivalent base salary will be in the range $84,871.95 to $91,158.90, plus a generous super allowance of up to 17%. The total FTE package will be up to $99,300.18 to $106,655.91 annually.

About You

Our ideal candidate will have: –

Essential

• An undergraduate qualification with significant relevant experience; or extensive experience and specialist expertise in the field of student support; or an equivalent combination of relevant experience and/or education/training.
• Demonstrated very high level of written, oral, and interpersonal skills, including the ability to effectively liaise, communicate and negotiate with people from diverse backgrounds.
• Proven strong organisational skills and demonstrated ability to prioritise tasks and ensure that deadlines are met whilst demonstrating accuracy and attention to detail.
• A demonstrated ability to understand human relations and behaviour and to assist students in dealing with their concerns
• Advanced skills with computer applications such as Microsoft Office.
• Experience in undergraduate student support administration procedures including awareness of the University’s responsibilities for academically at-risk students.
• Ability to exercise critical judgment and provide relevant advice to students and staff
• A commitment to assisting other staff members and contributing to the development of a professional and productive team.

Desirable

• Demonstrated specialist knowledge of University Rules, Policies and Procedures, deadlines and Services relating to student matters or a capacity to rapidly gain such knowledge.
• Knowledge and training in University student and academic administration systems, including SI-net, Blackboard and Business Objects.

In addition, the following mandatory requirements apply:

• Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.
• Background Checks: All final applicants for this position may be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.
• Blue Card: You must hold a valid blue card.

Questions?

For more information about this opportunity, please contact Renee at [email protected]. For application queries, please contact [email protected] stating the job reference number (below) in the subject line.

Want to Apply?

All applicants must upload the following documents in order for your application to be considered:

• Cover letter addressing the ‘About You’ section.
• Resume

Other Information

At UQ we know that our greatest strengths come from our diverse mix of colleagues, this is reflected in our ongoing commitment to creating an environment focused on equity, diversity and inclusion. We ensure that we are always attracting, retaining and promoting colleagues who are representative of the diversity in the broader community, whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability. Accessibility requirements and/or adjustments can be directed to [email protected]

If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.

Applications close Sunday 22 October 2023 at 11.00pm AEST (Job Reference Number – R-31131). Please note that interviews have been tentatively scheduled for 30 October 2023.