Melbourne based role only.

Careneeds is looking for an experienced Support Coordinator, who is passionate and looking for Permanent Part time (3-4 days per week) with hybrid working arrangements. 

Careneeds is a workplace that provides understanding and flexibility for staff and has a strong team approach to working together. We aim to provide an individual approach for participants with up-to-date training and knowledge of the disability industry for our staff to then provide this information directly to participants. 

CareNeeds is a small service provider that strives to create the perfect work-life balance in an enjoyable work environment for our staff. With lower KPIs and flexibility for the right candidate, we are looking for someone who wants to join our team and help the community.

This role provides the right candidates with the opportunity to have a mixed caseload to work with people with either NDIS Recovery Coaching or Support Coordination in their NDIS plan with the opportunity for further training and development.  We are looking for people with a skill set that encompasses building client capacity to fully exert their choice and control to get the most out of their NDIS plans and to plan, monitor and review their recovery goals.  The candidate will have a proven ability to work with and coach participants and to work collaboratively with the participant’s family, carers, providers and other supports to connect the person to a broad range of NDIS supports and wider system services, according to their NDIS plan.  The keys to this role are the ability to build strong, respectful relationships that promote capacity and resilience through periods of complex change, and to empower participants with knowledge about the NDIS service system and practicing choice and control in how, when, and where support in their plan are implemented.  

Staff are provided with training, km reimbursement, access to mobile phones and laptop for work use, and regular supervision. Office is located in Scoresby with a mix of work from home and office with client visits.

We are looking for people with:

• Minimum of 2 years experience in a similar role
• A strong understanding of the needs of people living with a psychosocial disability
• Case management and engagement skills
• Understanding or/ or experience of the NDIS including but not limited to NDIS Act 2013, Disability Act 2006 and other relevant legislation
• Willingness to learn and receive feedback for growth and development
• Ability to negotiate successfully with multiple stakeholders and triage where required
• Ability to think outside the box to help participants meet their NDIS plan / recovery goals
• Skills in applying, monitoring and reviewing measurable outcomes
• Excellent time management and administrative skills, including managing participant budgets.
• Ability to work in a close team environment which is supportive and encouraging of each other.
• Motivation, passion, an adaptive personality and willingness to go the extra mile
• A non-judgmental, person-centred and holistic approach. 
• Proficient in computer systems including Microsoft Word and Excel.
• Proven ability in meeting performance targets (KPI’s)
• NDIS Worker Screen Check (Mandatory)
• Working With Children Card (Employer – Mandatory)
• Full Victorian Drivers Licence
   

We highly regard:

• Qualifications in mental health, community services, social work or other allied health practices, will be highly regarded
• Previous NDIS experience and understanding
• Lived experience of living with or supporting someone with a mental health diagnosis or disability
   

If this sounds like you, please apply as soon as possible.  We will be interviewing people who meet the selection criteria above who provide a full application with resume and cover letter.

For further information contact Kathy Mayger on 03 8393 5188 or [email protected]