About us

Act for Kids is a prominent provider of prevention, professional therapy and support services for children who have suffered abuse and support for families at risk. With over 25 centres nationally, we have supported thousands of children and their families for more than 30 years. In 2021 – 2022 we provided services to 39,002 people, including over 23,000 children.

Through prevention, treatment, research, education and advocacy, we are committed to helping keep kids safe, heal from trauma and lead happy lives.

About the Position

We are looking to welcome a Family Support Practitioner to deliver an outreach model of family case-management programs to families, caregivers, kids and young people. This role is to 31 December 2026 with possible extension, subject to continued funding.

This position is classified Level 4 under the SCHCADS award. Salary range is $82,046 – $88,288 plus superannuation.

Key responsibilities of the role include:

• Maintain a regular case load of client families and regularly attend and participate in case reviews.
• Engage families, obtain consent, and develop case plans addressing unmet needs and child protection concerns.
• Work collaboratively with other professionals and agencies to ensure families goals are achieved.
• Facilitate social learning, community connectedness, good health, and wellbeing.

You can read our full position description here under the relevant vacancy.

About You

• Tertiary degree in a relevant discipline (social work, human services, allied health).
• Professional registration (if required) and membership of a relevant professional association (desirable).
• At least 2 years’ experience providing case-management and therapeutic services in a child protection framework.
• Cultural awareness and an understanding of how to communicate and work effectively with families from different socio-economic and cultural backgrounds, including Aboriginal and Torres Strait Islander people.
• Well-developed communication, problem solving and interpersonal skills.
• Excellent time management skills in maintaining a case load of clients, including timely record keeping and database entry, as well as meeting clinical supervision and other job requirements

About Our Culture

The Act for Kids team is a community of shared values. We are a team that is Professional, Ethical, Caring, Courageous, and Collaborative.

• Inclusive Employer 2023-2024 named by Diversity Council Australia: our inclusive culture is not only demonstrated but recognised and celebrated.
• We recognise diversity and inclusion are fundamental to our culture. We are committed to an ongoing culture of respect, safety, and support for our team to bring their true authentic selves to work.
• We welcome applicants from all walks of life. We honour the strengths and unique experiences of a team as diverse in race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture, and belief as our communities and the communities we support.
• Employer of Choice: Awarded in 2019, categories including Health/Wellbeing; Leadership; + Work-Life Balance.
• We’re committed to enhancing employment opportunities for individuals with disabilities or chronic health conditions. We welcome you to share any support or adjustments you need to enable you to participate equitably in our recruitment process. If you have questions or concerns, please speak with the contact person before or during your application. Your information will remain confidential.

Benefits and Support

• Above-award leave provisions available – including parental, study and exam leave options.
• Annual opportunity to apply for the Professional Development Fund to support you towards your personal and professional goals.
• 87% of our team members work flexibly. We know flexibility can look different for everyone – We’re open to discussing what’s possible.
• Our Employee Assistance Program includes access to curated mental health resources, 24/7 counselling support, and health and wellbeing portals with resources and guided activities for yourself and your family.
• Access to salary packaging, meal, and entertainment benefits – up to $15,900 per year tax free as well as up to $2,650 of your pre-tax income to pay for meal and entertainment benefits. 

Other Requirements

• Eligibility for a Working with Children Check or professional exemption.
• Legally able work in Australia (proof of eligibility will be requested).
• Fully vaccinated against COVID-19 or have an approved medical exemption.

About Applying

• Job applications will be reviewed as soon as submitted. Please click on ‘Apply Now’ to submit an application.
• We are driving inclusion and diversity as part of the way we work and embrace the diverse career and life experiences of our team members. If you bring a lot of what we are looking for (and not all), we encourage you to submit your application. We also encourage you to address any career disruptions (if applicable) you may have had in your cover letter. We consider a person’s suitability in relation to the opportunities they’ve had.

For more information or questions about the role, please contact Julie Teakle on 07 4755 8777 or [email protected].

Closing Date: 11 December 2023