Support Worker – Homelessness

About Us

Youturn is a national not-for-profit which delivers Health and Community Services to vulnerable people of all ages across Australia. Trusted to deliver safe, inclusive, and supportive programs, Youturn ensures that those we support can have access to secure and affordable housing and enjoy optimal mental well-being, allowing them to thrive and live a healthy, meaningful life.  

We listen to understand, we embrace diversity, and we offer a safe space free from judgement. To ensure we can provide individualised support, we invest in team members who embody our values to foster a collaborative culture of excellence.

To find out more about us visit youturn.org.au

The Opportunity

Our Support Worker superstar will contribute to the ongoing development of activities initiated by the 24/7 Accommodation programs and Youturn. Your focus is on supporting young people who may be or are about to experience homelessness to achieve personal goals and quality of life that involves being active members of their communities. You will work with young people on their independent living skills, addressing barriers they may be facing and supporting their case plan to achieve long term accommodation.

This is a casual role based in Golden Beach with possibility to travel across the Sunshine Coast if needed.

Key Responsibilities

•  Provide appropriate information and support to new residents to assist them to feel comfortable in their new environment.
• Contribute to initial assessments of clients’ needs and provide information and assistance in accessing appropriate services and resources for support.
• Contribute to the development and implementation of individual case plans within a Client Centred Case Management Framework.
• Supervising residents with particular attention to the hygiene, health, safety, education and general well-being of residents.

Essential Requirements

• Tertiary qualification or working towards tertiary qualifications in the human services field (minimum Certificate IV level).
• Knowledge and understanding of the principles of client centred practice, ensuring the wants and need of the client are at the forefront of service delivery and demonstrated ability in applying such principles. In addition, the ability to analyse complex issues relating to client support and wellbeing.
• Knowledge of issues facing young people who are experiencing homelessness, in the child protection system and / or facing severe barriers to achieving stability and security in their personal lives.
• Passionate about teaching young people essential life skills and improving lives.
• Knowledge and understanding of child protection systems, mandatory reporting requirements and available supports and interventions.
• Demonstrated experience in developing rapport and communicating with young people, families, volunteers, students, relief staff, staff, management and colleagues from community agencies, including people from diverse cultural backgrounds, government and non-government organisations.
• Demonstrated understanding of client’s issues and ability to articulately negotiate and advocate on the client’s behalf.

We care about you!

• Generous Remuneration Package to maximise your income by increasing your take home pay.
• 12% Superannuation with a generous $15,900 salary packaging available.
• Vehicle allowance or company vehicle available 
• Flexibility: Enjoy work-life balance with flexibility for negotiating start/finish times and other flexible work arrangements, tailoring your career to your lifestyle.
• Employee Assistance Program: Access our comprehensive Employee Assistance Program for support
• Wellness Leave: Recharge with 5 days of paid wellness leave each year (pro-rata).
• Paid Parental Leave: Unlock 12 weeks of paid parental leave benefits after just one year of dedicated service.
• Annual Leave Loading: Receive additional pay with annual leave loading.
• Extra Paid Leave: Enjoy 3 extra days of paid leave over the end-of-year shutdown period.
• Annual Professional Development Budget: an annual budget is allocated to support your continuous learning and growth.
• Reimbursement for Checks: Receive reimbursement for working with children checks.
• Employee Referral Program up to $2000.00 for successful referrals.
• Corporate Fitness Discounts: Enjoy discounts at various fitness centres.
• Rewards Gateway: Gain access to a wide range of exclusive offers across various retailers through our partnership with Rewards Gateway.

For everyone who shares our passion

We encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability.

We’d love to meet you!
If you have the skills, experience and passion to fit our team, please take the next step and apply by submitting your resume and cover letter.