Mental Health Support Worker

Complex Residential Support Worker

Join us in the calm to chaos and back again of a person-centred journey!

Do you thrive on finding solutions in complex and unpredictable situations?

Are you wanting to be intellectually challenged by your work?

Can you leave your ego at the door?

Are you excited by seeking to understand the non-understandable?

Great opportunity to build and refine your skills working with professional Autistic person with early onset dementia in a high intensity environment.

An exciting and highly challenging role as part of our dynamic new team. Promoting and maintaining personal autonomy, self-direction and choice and control while supporting an Autistic adult to live the lifestyle of their choosing and to actively participate in their home and community.  

• minimum 38 hours per week 
• 24/7 roster
• long term contractor (role for sole trader with ABN, working in a team)
• resort-like location

IMMEDIATE START

MUST BE ABLE TO WORK MINIMUM 38 HOURS PER WEEK

MUST BE AVAILABLE FOR WEEKDAY, OVERNIGHT AND WEEKEND SHIFTS

MUST ADDRESS THE SELECTION CRITERIA IN YOUR APPLICATION

Roles and responsibilities:

• assist with life management tasks including:
  • managing diary and appointments
  • management and storage of information and documents
  • record keeping (including notes/minutes of meetings and appointments)
  • assist with management of rosters, timesheets, shift notes etc
  • scheduling and management of all aspects of day-to-day life including: daily tasks, routines and schedules, and household management
• assisting with day-to-day living tasks when on shift (including cleaning, washing, meal preparation and all other life management tasks)
• encouraging and assisting use of available sporting and fitness opportunities including racket sports like table-tennis, tennis and pickleball (must be able to play at least average level)
• assist explore, locate and pursue opportunities for a good life
• providing emotional support, communication and problem solving

What we need from you (selection criteria):

ESSENTIAL skills and qualities:

• proven high level organisational skills
• excellent communication skills
• ability to work under pressure
• excellent time management
• excellent record keeping
• proven experience working in residential support settings
• proven experience working with Autistic adults, people with psychosocial disability and/or people with dementia
• must thrive in highly challenging but rewarding environment
• experience in supporting people with very complex support needs
• genuine skills and commitment to promoting autonomy, self-direction, choice and control of the people we support
• proven willingness and commitment to working as part of a harmonious, dynamic and diverse team
• availability and willingness to work minimum 38 hours per week across all shifts in a 24/7 roster which includes day, evening, overnight and weekends
• demonstrable excellent computer skills 
• ability to project calm, positivity, confidence and ability to take command and direct to calm in highly stressful situations
• inner strength, resilience and self-awareness
• demonstrated ability to reflect on personal practice and take on feedback 
• common sense, excellent problem-solving skills, ability to think outside the box and to try new things
• excellence in supporting adults with complex support needs
• highly developed skills in communication, negotiation, conflict resolution, facilitation and managing change
• capacity to work with minimal direction and supervision and to take initiative
• demonstrated ability to work effectively as a member of a team in challenging and high pressure situations
• active participation in required induction, training, development, supervision and performance reviews

Highly desirable skills and qualities:

• skills and experience in leadership roles
• experience working in residential settings
• sports and fitness skills to at least an average level
• background in coaching highly considered

Must have:

• current drivers license
• your own insured and registered vehicle and willingness to provide transport
• current NDIS Worker Screening Check and/or National Police Check
• current First Aid/CPR certificate
• completion of NDIS worker training modules
• thorough working knowledge and commitment to NDIS Code of Conduct

Would suit:
Experience and/or qualifications in: Psychology, Social Work, extensive experience working in complex mental health settings, Occupational Therapy, Personal Assistant, residential support work, sport/fitness coach, manager, team leader, dementia, aged care

Autistic people strongly encouraged to apply

YOU MUST ADDRESS THE SELECTION CRITERIA IN YOUR APPLICATION

Apply now and join us in enriching lives and making a positive impact with those we support