Aboriginal Health Coach Primary Care Connect


  • Employment Type: Full Time Fixed Term until 30/06/2024
  • Hours: 75 hours per fortnight
  • Area: Greater Shepparton Region

Primary Care Connect is a local community health centre operating under the social model of health. We are a not-for-profit organisation that has continued to offer local, quality services focusing on a range of health and wellbeing matters for the past 30 years. We work to achieve this by providing inclusive community health care services of the highest quality. We work collaboratively with individuals and other stakeholders to identify, discuss, and resolve the complex issues affecting our community’s health and wellbeing.

To find out more about Primary Care Connect, please visit www.primarycareconnect.com.au

Use your passion for health care and Aboriginal and Torres Strait Islander people to join PCC as the new Aboriginal Health Coach!

About the Role

The Aboriginal Health Coach position works with Aboriginal and Torres Strait Islander (ATSI) & others who are living with a chronic condition. The position provides health coaching, smoking cessation, exercise programs and advocacy and support for specialist health care.

The target population is ATSI people;

  • With a diagnosed chronic disease/s especially diabetes, chronic heart failure, chronic obstructive pulmonary disease, and asthma, and or
  • With complex needs, particularly in the elderly, and who are;
  • Assessed as at risk of progressing towards hospitalisation and requiring a managed and planned approach to reduce risk.

The program aims to;

  • Improve access to quality integrated multidisciplinary care across the care continuum.
  • Facilitate client centred care, empowerment and health literacy through self-management programs and approaches.
  • Promote and encourage protective behaviours (e.g. health eating, physical activity).
  • Reduce inappropriate demand on the acute health care system.

The Aboriginal Health Coach will;

  • Undertake health and social needs assessments of clients using the nominated assessment tools to develop goals and care plan to achieve self-management.
  • Facilitate and coordinate mainstream and specialist referrals to health and community service providers.
  • Recruit eligible clients to the program using various methods or by referral from health providers and community.
  • Provide a range of services suitable to individual client’s self-management goals and needs including health coaching and self-management programs.
  • Promote and support client participation and responsibility in decisions about their health behaviours, condition management / self-management and planning for discharge from the service.
  • Facilitate group education sessions, exercise group programs.
  • Actively engage in health promotion activities.
  • Integrated work into the wider Primary Care Connect services.

Key Selection Criteria


  • A Bachelor of Social Work or equivalent, a willingness to work towards an equivalent qualification as set out in Mandatory Minimum Qualifications – Qualifications Mapping, or an exemption to the mandatory minimum qualifications including: existing family violence practitioner with a break of no more than four years and/or cultural knowledge and/or lived experience, and barriers to education.
  • A knowledge and understanding of the drivers/causes of family violence and child and family vulnerability, as well as the child and family services and/or broader social services sector and their fundamental practices and theories is required.
  • Demonstrated experience in leading family violence practice within complex service delivery contexts, particularly multi-disciplinary and multi-agency approaches to the provision of services to vulnerable children, families and diverse communities is required.
  • Expert knowledge and experience working in family violence teams; has demonstrated experience in applying risk assessment and risk management frameworks in a family violence context; has knowledge of the gendered nature of family violence, the drivers and causes of family violence and feminist, intersectionality and human rights frameworks pertaining to adults and children; has deep understanding of the role of the law and legal system in the context of responding to family violence and vulnerable children and families; has knowledge of practice working with women, children, families, victims and perpetrators of family violence; has experience working with Victoria’s diverse communities.
  • Have the ability to deliver a clear concept of the culture required to achieve integrated practice, and deliver effective, culturally safe and responsive services; designs and delivers innovative practices that enhance integrated practice and promotes quality practice standards; understands how to build and establish effective practice cultures, identifies change required, describes reasons for it and engages people who can deliver the change.
  • Experience in providing supervision to staff and can demonstrate the fundamentals of reflective practice. Has the ability to share and present knowledge. Has the ability to adapt, lead and manage change and has experience in such.
  • Demonstrated commitment to work collaboratively with internal and external partners and stakeholders, and community members. Capacity to build partnerships, negotiate and liaise at leadership level for the best interest of clients and outcomes.
  • Demonstrated ability to flexibly manage competing priorities and stressful situations.
  • Excellent written and oral communication: has experience in public speaking, providing presentation and facilitation skills. Has experience in adhering to the legislative requirements and the Victorian Government’s records, information security and privacy policies and requirements.
  • Experience using technology to complete daily work tasks.
  • Professional and personal alignment with Primary Care Connect core values.

Benefits and Perks

Primary Care Connect provides a supportive workplace with staff who are committed and passionate about the community that we work in. Some of the many benefits of working with PCC include:

  • Professional Development
  • Salary Packaging
  • Employee Assistance Program
  • In house gym

All candidates who are interested in the position must include in their application the following; 

  • Cover letter including address to Key Selection Criteria
  • Resume with at least two professional references, or willingness to provide on request

Further information can be found by:

  1. Visiting our careers page: https://www.primarycareconnect.com.au/Careers/Current-Vacancies OR
  2. Contacting Matilda McCluskey – Team Leader Allied Health (03)5823 3200