Aftercare Case Manager- DAYS East Perth Mission Australia


  • $83,988.89 + super + not for profit salary packaging
  • Full Time Fixed Term Contract  
  • Location:  East Perth WA 6004
  • Make a meaningful difference to the lives of Australians in need


Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.


Your Opportunity 

Mission Australia’s Drug and Alcohol Youth Service (DAYS) provide young people and their families’ access to a comprehensive range of free and confidential alcohol and other drug services.

Residential Rehabilitation aims to provide young people with a friendly, supportive, and structured environment to complete a drug and alcohol rehabilitation program. Its focus is to provide both physical and emotional safety while they engage in treatment to transition back into the community.

It is the only youth-specific withdrawal unit in Western Australia.

The Aftercare Case Manager provides support to the young person after they have completed the residential program. You will work to sustain progress made at DAYS and minimise relapse of Alcohol and Other Drugs, as well as engaging young people to address their physical, social, and emotional needs.


Your Key Responsibilities 

  • Respond to referrals from internal support services and coordinate case allocations
  • Complete assessments and intake processes for allocated people, including all necessary documentation and data entry
  • Work with young people to build relationships centred in honesty and trust to create holistic and strength-based individualised case/support plans utilising SMART goals and referral to supplementary services as needed
  • Assist people to transition out of the service into independence or other services including developing the capacity to self-manage and access required supports independently
  • Provide advocacy and referral to appropriate services enabling young people to achieve their individual goals
  • Facilitate service information and harm minimisation education sessions with young people, families and agencies as required
  • Provide on call support to afterhours services
  • Update case notes and use appropriate record keeping ensuring compliance in the program
  • Collaborate with the team in the care and management of youth at risk


Requirements for Success 

With a significant background in the AOD and/or child, youth & family sectors, you will be confident in your case management and assessment processes.  Other requirements include: 

  • A Degree or Diploma in Social Welfare/Social Science/Youth Work or a minimum of three years’ experience in an AOD role.
  • Strong knowledge and application of child and adolescent development and child and youth safe practices.
  • Prior relevant experience and sound understanding of issues facing youth and AOD challenges
  • Well-developed communication, interpersonal skills, and the ability to tailor communication appropriate to the audience.
  • Ability to provide outreach engagement and support with young people experiencing risk factors in their life. This will require perseverance, flexibility, and innovation.
  • Highly competent administration and report-writing ability.
  • Must have a Full driver licence with no restrictions.
  • Ability to provide evidence of up to date COVID-19 vaccinations.


Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people. 


Our Culture 

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.  

We’re committed to the safety and wellbeing of each other and the people we serve.

We recognise and respect diversity. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia. 

Find out more about a career with Mission Australia

We encourage applications from people with disability and Indigenous Australians.

If you have a disability and need support to submit your application, please email [email protected]


Your Benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including: 

  • Rewarding work – every day you know you are making a real difference 
  • Not-for-profit salary packaging, reducing your tax (details via AccessPay)
  • Generous employee discounts with health insurance and major retailers 
  • Free external, confidential counselling and access to chaplaincy support.
  • Volunteering opportunities  
  • Extra leave available including an additional public holiday and the opportunity to purchase further annual leave. 


How To Apply

Review the Position Description here:   Aftercare Case Manager – PD (2).pdf


To be considered for this opportunity, click ‘apply’ and send your application today! 

As a committed Circle Back Initiative employer, we will respond to your application.


Apply NOW for this rewarding and engaging role.  
Applications for this role are shortlisted as received.