At Lives Lived Well, we’ve been treating and supporting people whose lives are affected by alcohol and other drugs for over 50 years. We also support people with mental health and gambling concerns and those transitioning from correctional centres. We’re growing fast and building a reputation as a trusted, innovative provider, focused on clinical excellence… and we’d love you to be part of it.

If you share our belief in recovery, think in a curious and critical way, and thrive on learning and change, join us and do your best work here!

Your opportunity

The Alcohol and Other Drugs (AOD) Counsellor Case Manager will deliver integrated individual counselling & case management and day group programs to young people in the region for age groups 12-17 and 18-24 years old. This will encompass group facilitation and a case load providing individual counselling and case management providing specialist support in Alcohol and Other Drugs.  

Other responsibilities of the role will include:

• Provide high quality engagement, assessment, counselling, case management and support services to clients, and their families, using evidence-based practice principles to young people.
• Recognise the needs of young people and their families/signi?cant others, including the provision of psycho-education, debriefing, support and any family work required.
• Facilitate group programs with other co-facilitators.
• Manage a case load of clients, through providing support, service coordination, referral and advocacy to assist client in achieving their goals.
• Work with clients to develop, implement and review individual treatment goals.
• Ensure continuity of care by effectively communicating within the multidisciplinary team and across interfaces with other health care providers.
• Provide pre- and post-rehabilitation support and relapse prevention planning.
• Engage with and develop productive relationships with relevant stakeholders.
• Provide culturally appropriate practice as relevant to varying clients. This includes engaging in ethical practice by identifying and meeting the social and cultural needs of consumers.
• Actively ensure all procedures and relevant systems are implemented, understood and adhered to on an ongoing basis.
• Constructively and positively participate in the development, improvement and implementation of systems and processes, including any requirements of an accreditation process.
• Constructively and positively participate in the development, improvement and implementation of systems and processes, including any requirements of an accreditation process.
• Develop clinical practice knowledge and expertise through active learning within the team and by engaging in professional development activities.
• Participate in, and contribute to, regular case conferences, presentations and team discussions in relation to clinical practice and issues.
• Articulate and discuss AOD and its associated factors with the team to align service delivery with evidence-based practice.
• Actively ensure all procedures and relevant systems are implemented, understood and adhered to on an ongoing basis.
• Conduct practice in a manner that is consistent with professional standards, ethical principles and the code of conduct.
• Maintain timely file records, data collection processes, outcome measures in line with confidentiality and reporting as required.
• Ensure that services provide respect and protect the rights of consumers and carers and maintain their privacy and confidentiality.
• Respect the cultural diversity amongst individuals and families and uphold ethical standards in line with both Lives Lived Well and the relevant profession.
• Emphasise the importance of engagement in building rapport and working relationships with clients and their families.
• Collect and monitor feedback data from consumers by ensuring consumer views are taken into consideration during service delivery. Ensure that improvements are made where appropriate.
• Ensure barriers, including any structural and communication barriers, are addressed.
• Behave consistent with the Values and Code of Conduct, while maintaining individuality and honouring to the diversity of Lives Lived Well.
• Understand and work in alignment with Workplace health & safety, equal employment opportunity, and associated organisational policies.
• Participate in professional development including self-directed learning and required training.
• Communicate effectively and openly in the workplace.
• Engage in self-care strategies.

This is a full-time position working 38 hours per week. 

The gross hourly pay rate for this role is $41.52 – $49.65 per hour + super + salary packaging benefits, depending on skills, knowledge and experience. 

What you’ll bring

• A current Working with Children Check.
• Complete a National Criminal History Check.
• Current Australian (issued) Drivers Licence.
• A bachelor level qualification in a relevant human services field such as psychology, social work or allied health.
• Demonstrated experience in contemporary evidence based AOD counselling practice, case management and intake and assessment.
• Demonstrated understanding of the needs of people from diverse backgrounds including Culturally and Linguistically Diverse, Aboriginal and Torres Strait Islanders and LGBTIQI+, communities.
• Experience or demonstrated understanding in working with young people and their key stakeholders.
• Strong experience in facilitating groups/sessions in relation to AOD.
• Highly developed interpersonal and community engagement skills.
• A sound understanding of the professional, ethical and legal requirements that underpin the treatment and clinical management of substance misuse problems.

What matters most is that you’ll live and breathe our values, which means:

• You are humble, human and full of hope.
• You show up and share.
• You ask: Why not? And what’s next?
• You leave a positive wake.

Why? We believe that through these values, we do our best work – for each other, for clients, and for the communities we work in. And it’s a promise we make to you about the kind of experience you will have working for us.

Why work for Lives Lived Well?

Well, it’s about people, purpose, impact and growth.

You’ll love working with talented people who share our values. Our services and treatments are as diverse as the communities we work in. And we’ve grown significantly in the past few years, with no plans of slowing down.

So, what does that mean for you? A real opportunity to go further!

• You’ll grow as a person and as a professional, extending your knowledge and skills beyond the norm.
• You’ll be trusted with autonomy in a supportive, respectful environment.
• You’ll make a lasting impact – on clients, the community and a team that cares as much as you.

But it’s more than that.

You’ll join a curious team that thinks differently and seeks new ways. We look to the evidence. We explore new ideas. And when we reach “better”, we ask, “What’s next?” Which means you’ll need to be comfortable with change – you’ll enjoy variety, the agility, and the opportunity to achieve more, faster.

And while you support others, we’ll support you with some great beneifts including: 

• An extra five paid leave days per year to support your wellbeing and work-life balance.
• Salary packaging to increase your take-home pay.
• Paid parental leave of 8 weeks.
• Regular clinical supervision, case conferencing and debriefings. 
• An employee assistance program (EAP) for you and your family, including emotional, psychological, financial counselling and wellbeing services.

Check out more employee benefits for you and your loved ones on our careers page.

Are you ready to imagine the possibilities? Here’s how to apply