Is this you?

• Are you passionate about supporting clients with AOD dependencies?
• Can you proficiently make supported referrals, providing guidance to individuals in selecting services that align with their needs and preferences?
• Seeking a rewarding role with competitive perks, flexible working arrangements, and a supportive organisation that values your growth and wellbeing?

At ACSO, we look for people who believe in second chances, who share our values and are passionate about supporting forensic clients to re integrate back into the community. If this sounds like you, read on!

What ACSO can offer you

• Part time (0.6 FTE), permanent position available. Mildura location!
• $49,237.97 base salary (pro rata $82,063.28) + 11% superannuation + NFP salary packaging options (more after tax $ in your pocket!)
• Annual leave loading of 17.5%
• Phone, laptop, and provisions to help set you up at home
• Learning and development opportunities, including access to ACSO’s leadership development program and a dedicated leadership coach
• Wellbeing initiatives such as free flu vaccines, wellbeing and professional development vouchers, Employee Assistance Program and Reward and Recognition Program. Our employees matter!
• Flexible working arrangements, including a hybrid of working from the office and from home (if desired), in line with operational requirements
• Dedicated inclusion and diversity initiatives to support employees from all backgrounds and dispositions, including specialised leave for cultural ceremonies or gender affirmation.

About Us

The Australian Community Support Organisation (ACSO) is a vibrant, values driven NFP, focused on partnering with Government and the community to co-design services that create real social change. We are an organisation with a bold vision to create a safe and inclusive community where prison truly is the last resort. Our purpose is to strengthen the wellbeing of our communities by advocating for and delivering services which divert people away from the justice system.

The Australian Community Support Organisation recognises the right to a safe and inclusive service without bias. ACSO is committed to the equitable treatment of its participants, employees and partners. We believe in humanity and celebrating the diverse voices of our community through leadership, practice and policy design, to honour and embrace diverse traditions, cultures and experiences of those we support and work alongside.

About the role

The Intake Worker aims to support individuals and their carers to access Alcohol and Other Drugs (AOD) Community Support Services throughout regional Victoria. You will conduct intake assessments with individuals, over the phone and in person, for suitability and eligibility to access services in their catchment, and to make supported referrals into a service of their choosing. You will also advise and arrange appropriate wrap-around services, and provide information sessions and groups, for individuals and their families/carers as per identified needs.

What we’re looking for

• Minimum certificate IV in a health-related discipline, preferably AOD
• Excellent written and verbal communications skills with demonstrated skills in negotiating, assertiveness and confidence working with people who demonstrate challenging behaviours
• Experience with supporting individuals who have experienced complex problems such as substance use, mental illness, intellectual disability, homelessness, and those with a forensic background is desirable
• Ability to build positive relationships and communicate with people of diverse backgrounds and abilities
• Demonstrated organisational and time management skills as well as ability to handle busy and sometimes complex situations.

How to apply

If you think you’d be a great fit – we’d love to hear from you!

To apply and view the position description (PD), please visit our careers website and provide a copy of your resume, a brief covering letter and a document outlining responses to the selection criteria found in the PD.

As ACSO is an NDIS provider, the successful candidate must hold an NDIS Worker Screening Check Clearance before they commence employment in this position.

To learn more about this position, please contact Rosie Rand, Team Leader (VAOD), on 0438 982 832.

Applications close Monday 9 October 2023

Applications may close early if a suitable candidate is found sooner, so we recommend applying early!

ACSO proudly acknowledges Aboriginal and Torres Strait Islander people as Australia’s first peoples and pay respect to their rich culture, lores, customs and elders past and present. We strongly embrace the spirit of reconciliation and continue working towards ensuring an equal voice of Aboriginal and Torres Strait Islanders, particularly those who have been touched by the justice system.

ACSO recognises the right to a safe and inclusive service without bias and aims to provide a safe working environment, one which seeks to protect those affected by domestic and family violence and holds those who may use domestic and family violence to account, whilst supporting positive behaviour change.

ACSO embraces diversity within its workforce and encourages applications from appropriately qualified and skilled people regardless of their background. All suitable applicants for this role will be considered regardless of age, ability, race, gender expression, sex, cultural background, spiritual beliefs or lived experience.