AOD Support Worker The Salvation Army


Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

Why this role matters

The Salvation Army (TSA) is one of Australia’s largest providers of alcohol and other drug (AOD) services. We offer a range of treatment types including residential treatment centres, community-based support programs, counselling and withdrawal management (detox) services. We work to a modern, evidence-based and holistic Model of Care which can be viewed here:

Located in Surry Hills, William Booth House offers both withdrawal management support and a 3-month residential rehabilitation program.

About the role

We are seeking values-driven and proactive Casual AOD Support Workers to welcome and support participants through the process of alcohol and other drug withdrawal and residential rehabilitation. Key responsibilities include:

  • Provide effective support to participants, ensuring a safe and structured environment is maintained in accordance with TSA guidelines, within a participant-lead recovery-based service.
  • Facilitate daily program of activities which model and foster participation & skills in; daily living, community tasks & positive routines, health & wellbeing, effective communication & boundaries, educational, recreation & leisure and managing difficult emotions.
  • Support participant self-determination, sense of safety and stability, through applied recovery oriented, person centred, strengths based and trauma informed practice skills.
  • Ensure a safe and substance free environment, ensuring risks are identified and managed including de-escalation of challenging situations.
  • Effective relationships are established with clients that encourage self-determination and participation.

This is a casual position. Willingness to work across a 24/7 roster including stand-up night shifts is required. Salary and conditions of employment are in accordance with Social, Community, Home Care and Disability Services Industry Award 2010, Level 3.

You will have

  • Minimum of Certificate IV level qualification in a relevant discipline (AOD, Community Services, Case Management) including core AOD Units (or willing to undertake/complete during employment)
  • Available for a range of shifts including overnight shifts
  • Knowledge of and experience in working within AOD and/or mental health setting
  • Ability to actively and calmly work to solve problems and resolve conflicts, and respond effectively to challenging behaviour
  • Good understanding of risk management
  • Experience working with complex needs/co-morbidities
  • High level of interpersonal skills, with an awareness of own attitudes and biases, and how they impact on interactions
  • Good planning, organisational, problem solving and evaluation skills
  • Ability to work with people of diverse backgrounds and experiences
  • A current NSW Drivers Licence is preferred
  • Eligibility to Work in Australia


  • Flexible working conditions
  • (Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
  • Employee Assistance Program – Independent confidential counselling service
  • Financial, retail and lifestyle discounts and benefits
  • Generous Parental Leave offering of 12 weeks
  • Up to 5 days paid leave per year to support a TSA program or activity
  • An inclusive culture of dedicated, passionate, and professional team members
  • Positively supporting and impacting the lives of others through your career contribution

Please apply via the Salvos career portal using the link provided. Please address the selection criteria in a cover letter along with your CV when applying. Only shortlisted candidates will be contacted.

For a copy of the position description or any other enquiries, please contact Lacey Peters on 9212 2322 or email [email protected].

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.



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