Assertive Case Worker Ruah Community Services


Ruah aims to promote measures to achieve equality. Section 51 of the Equal opportunity Act applies to this role. 

Our mission is open hearts and bold strides.


The Assertive Case Worker position is at the forefront of the organisation in providing client facing support interventions. Supported by the Team Lead and Support Coordinator, you will provide a range of support interventions within a developmental framework that enables clients to address their needs.

The role provides support and assertive support interventions to clients in order to assist them in improving their mental health, general health and social wellbeing, accessing and maintaining housing, improving their quality of life, maximising self-management, independence and participation in the community.


What do we offer?

  • An opportunity to work with a dynamic and supportive team
  • Level 3 of the SCHADS award $71,364 – 76,518 per annum depending on experience
  • 16 weeks paid parental leave, with flex to take at 32 weeks half-pay (uniquely, new staff can access 4 weeks paid parental leave after just 6 months’ service).
  • 10 days paid family and domestic violence leave.
  • Salary packaging up to $15,900.
  • Annual leave loading of 17.5% (for award-based staff).
  • Flexible working hours
  • An extensive learning and development program.
  • Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation and much much more!

Who are we looking for?

It is expected that the successful applicant will be able to demonstrate the following:

  • Completion of a relevant qualification (certificate III/IV), and/or relevant work experience (at least 1 year), or Degree qualification.
  • Ability to engage with individuals within different levels of needs and build and maintain a professional relationship.
  • Demonstrated understanding and experience working with issues facing people who experience chaotic life circumstances such as homelessness, AOD use, family and domestic violence and mental health issues.
  • Relevant experience and demonstrated skill in providing support services to people experiencing disadvantage.
  • Willingness and ability to work within and contribute to the vision, mission, core values and the guiding principles of the organization.
  • Knowledge and understanding of diversity, gender and social inclusion, particularly Aboriginal culture.


Required Compliance Documents

  • Current drivers’ license
  • Working with Children Check
  • National Police Certificate
  • Current First Aid Certificate

Candidate Notice: Ruah works with vulnerable clients in a range of health/hospital, public access, and client home locations. As a result, employees are required to have certain immunisations, including for COVID-19 even in the absence of public health orders. This is important for both client and staff health and safety controls. An applicant and/or new employee will be required to provide evidence of their immunisation status in accordance with Ruah’s Immunisation Procedure – a copy of which can be provided upon request. 


How to apply

If you are interested in this position please click apply at the top of the page. Please submit a cover letter and your current CV.

Closing date for applications- Friday 15th September 2023

We are building a workplace where difference is embraced and encouraged – and to do this, we  need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right.

Everyone is welcome. Everyone belongs.



Ruah Community Services

Job Salary

Full time