Assertive Outreach Case Manager The Salvation Army


Join our team as a proactive Assertive Outreach Case Manager in Adelaide today!

The role you could play
We are seeking proactive Case Managers, to work within our homelessness stream to work toward our vision of ending homelessness. You will be responsible for working collaboratively with individuals experiencing, or at risk of homelessness to link people with appropriate ongoing support and manage a crisis when it occurs.

Your key responsibilities

  • Provide brief intervention, and case management support, dependent on need, inclusive of assessment, referrals, regular communication and meetings
  • Work closely with clients, Toward Home Alliance team members, local general practices and other health/community services
  • Undertake all aspects of care coordination including developing individualised care plans with clients and supporting clients to access a range of services
  • Implement a flexible, proactive, trauma-informed, and client-centred approach to support the client and ensure rights are upheld
  • Maintain accurate up-to-date client information and data using TSA information systems

This is a permanent part time position for 30.4 hours. Salary and conditions are in accordance with the SCHADS Level 5 Award.

The ideal candidate will have

  • Tertiary qualifications in social sciences, social work or related
  • Minimum two (2) years case management experience
  • Minimum one (1) year experience in supervising and coaching teams
  • Understanding of trauma-informed care and what that looks like in practice
  • An understanding of the issues faced by people experiencing homelessness
  • Experience working with community members in a crisis support setting
  • A valid Employee Working with Children check
  • A current Driver’s Licence
  • A willingness to undergo a National Police check

Your life at Salvos

  • Flexible working conditions
  • (Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
  • Employee Assistance Program – Independent confidential counselling service
  • Financial, retail and lifestyle discounts and benefits
  • Generous Parental Leave offering of 12 weeks
  • Up to 5 days paid leave per year to support a TSA program or activity
  • An inclusive culture of dedicated, passionate, and professional team members
  • Positively supporting and impacting the lives of others through your career contribution

Applications will close as soon as a suitable candidate is secured. Do not delay in submitting your application today!

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We are committed to providing a safe environment for our people. If successful in being appointed, you may be required to provide evidence of your vaccination status.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.