Assertive Outreach Case Worker St Vincent de Paul Society NSW


  • SCHCADS Award: $77k – 84k + super + salary packaging
  • Max-term Contract until 30 Jun 2026 (in line with current funding)
  • Not-for-profit salary packaging tax free benefits, increasing your take home pay!
  • Learning & Development programs to enhance and grow your career across a range of services.

The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society.

We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Our employees are recognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture.

The Role:

We are seeking a motivated Case Worker to join a small but dedicated team of outreach case workers. Dynamic role providing trauma-informed & therapeutic support to people experiencing homelessness. The support you provide will be crucial in helping people stabilise and sustain their accommodation.

Your responsibilities:

  • Case manage persons who are accommodated to ensure their accommodation remains stable.
  • Undertake home visits with clients located in temporary, transitional or permanent accommodation
  • Conduct assertive outreach patrols and provide support within the local government area.
  • Provide client support with a respectful, non-judgemental, and inclusive attitude and manner whilst maintaining client confidentiality.
  • Using relevant guidelines develop case plans with the clients, provide ongoing support to achieve and monitor the case plan.
  • Attend to the primary needs of clients and maintain client records/case notes, both electronic and handwritten.
  • Meeting service targets as required by the manager, Society and/or external agencies.

To be successful, you will need:

  • Minimum TAFE Certificate IV or currently undertaking tertiary study, in welfare or related field
  • Previous experience providing support to marginalised and vulnerable people support to homeless persons
  • Demonstrated knowledge/experience of issues relating to homelessness, family breakdown, mental illness, drug/alcohol, gambling addictions.
  • Demonstrated awareness of appropriate local community support services for homeless clients, including government agencies and NGO’s, and the capacity to build and maintain strong relationships with such service providers
  • Excellent written/oral communication skills & sound computer skills
  • Ability to work independently and as part of a team.
  • Ability to use sound judgement and act appropriately in crisis and emergency situations.
  • NSW driver licence – flexibility to travel to meet clients needs.

If this sounds like you, don’t wait – apply now, we are interviewing applications as we receive them. Submit your application with a resume and cover letter which addresses the key requirements of the Position Description

Information on how to apply.

If you have questions about this role, please email [email protected] on quote: NAO Case Worker, VIN3126

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.

St Vincent de Paul (NSW) has a COVID- 19 vaccination policy that has identified this role as requiring a full COVID-19 vaccination. Medical exemptions with the NSW government contraindication form will be considered, subject to a satisfactory risk assessment.



St Vincent de Paul Society NSW

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