Assistant Manager Hunter Womens Domestic Violence Court Service


Newcastle Womens Domestic Violence Court Advocacy Service (NWDVCAS) is seeking a,

Assistant Manager ( Intake and Referrals ) ( 12 month contract ) to work in our main office in Newcastle.

This is a wonderful secondment opportunity, to gain experience as an Assistant Manager in a fast paced Community Services Program . 


Approx 70 hours per fortnight – Pay Rate SCHADS Award Grade 6 (level is dependent on qualifications and experience)

Applications Close COB Friday  6th October  2023 

Please visit our website – – for more information on our service. 

  • NWDVCAS acknowledges that violence against women and children is a crime. It recognizes that domestic violence takes many forms and that the clear majority of victims are women and children.
  • Our aim is to provide women and children experiencing domestic violence with support, advocacy, referral and information as they negotiate the legal system and to help put an end to violence.
  • We always respect women’s rights to make their own choices and have control over their lives. Our goal is to assist women, so these choices may be informed.

NWDVCAS provides information, referrals and advocacy to women and their children who are or have been experiencing domestic and family violence, addressing their legal, social and welfare needs. NWDVCAS assists women to obtain effective legal protection through application of Apprehended Domestic Violence Orders (ADVOs) at local courts, assisting women before court, at court and after court. NWDVCAS assist women with safety planning and case-coordination. 

A key component of NWDVCAS work involves fortnightly Safety Action Meetings (SAM) which are attended by police, NWDVCAS and local services to assist women and children who are at higher risk, as assessed by police and/or NWDVCAS. 


Their work includes, but is not limited to, the following duties:

  • Assisting the Manager in service delivery, and the overall administration and coordination of  NWDVCAS;
  • Assisting the Manager in developing and administering operational policies and administrative tasks, systems and processes for the effective operation of the NWDVCAS;
  • Coordinating and managing the operation of discrete areas of the NWDVCAS such as intake , referrals and the Womens Safety Hub .
  • Coordinating projects at the request of the Manager;
  • Analysis of relevant quantitative and qualitative data ( such as demographic information from the NWDVCAS service area ) and implementing appropriate strategies and changes to improve service delivery  and reporting od data analysis: 
  • Undertaking a variety of tasks relating to the operation of  NWDVCAS, under the general direction of the Manager; and
  • Representing the Manager at external meetings and forums as requested.


  • Comprehensive knowledge of policies and procedures;
  • Application of a high level of discipline knowledge;
  • Qualifications are generally beyond those required through tertiary education alone, typically acquired through completion of higher education qualifications to degree level and extensive relevant experience;
  • Lesser formal qualifications with acquisition of considerable skills and extensive relevant experience to an equivalent standard; or
  • A combination of experience, expertise and competence sufficient to perform the duties required at this level.
  • Works under limited direction;
  • Normally supervises other employees and establishes and monitors work outcomes.


  • Knowledge and understanding of the dynamics, complexities and legal and social welfare consequences of domestic and family violence.
  • Knowledge and understanding of the criminal justice response to domestic and family violence including AVO applications, criminal prosecutions and related legal matters such as family law, care and protection, migration and victim’s compensation issues;
  • Knowledge and understanding of Legal Aid NSW policies in relation to grants of legal aid for people in domestic and family violence matters;
  • Ability to deliver services in accordance with the WDVCAS Service Agreement, the WDVCAS Policy and Procedure Manual and other operational documents;
  • Good organizational, administrative, financial and management skills;
  • Ability to implement service delivery strategies aimed at ensuring the relevance, accessibility and responsiveness of NWDVCAS services to a diverse range of women and children;
  • Experience in maintaining constructive working relationships with key stakeholders and good networking skills; 
  • Excellent communication skills, particularly in management, negotiation, advocacy and conflict resolution;
  • Knowledge of and an ability to work effectively with interpreter services; and
  • Current clearance in relation to Working with Children or other relevant NSW Police Force checks.

Newcastle WDVCAS  considers being a woman a genuine occupational qualification for this position under s.31 of the Anti-Discrimination Act 1977 (NSW). 

Please send your resume which should include details of your previous work history with a brief description of duties associated as well as your educational history. You should also include 2 professional referees (or be willing to provide these details at a later date if you proceed in the recruitment process). 

All applicants will need to address the selection criteria as mentioned above in their cover letter. 

The reason we require this information is that it helps us make an informed decision about your suitability for the role and if you should proceed to interview.  

Please email your application to us, along with your resume to the following email address: 

                      [email protected]

Please forward all enquiries to Suellyn Moore ( Manager NWDVCAS ) 

Phone 0249408766 

Email – [email protected] 

Applications Close COB Friday October 6th 2023 




Hunter Womens Domestic Violence Court Service

Job Salary

Full time