CALD-Focussed Specialist in Domestic and Family Violence Officer Mission of Hope


CALD-Focussed Specialist in Domestic and Family Violence Officer


About Mission of Hope

Mission of Hope (MoH) is a community-based charity serving the culturally and linguistically diverse community in areas of mental health and capacity building. 

Our Purpose

MoH was formally established in 2003 by local mental health and community workers with the aim to provided education, awareness, and a range of services and cultural acknowledgment of their varied lived experiences and tailoring our programs to meet diverse community needs. 

Position Overview

This is a position that engages with culturally and linguistically diverse communities living in both suburban and regional; areas who may be experiencing Family or Domestic Violence, while ensuring the safety and wellbeing of children in their care. You will work with other staff at MoH and our stakeholders to facilitate the provision of culturally appropriate and diverse approaches that ensures safety, best-practice, and effective program outcomes for families impacted by family and domestic violence. 

Position Responsibilities 

  • Enthusiastic and highly motivated to work in the DFV space.
  • Excellent standards of professional practice and conduct in client-centred service delivery, working in partnership with MoH colleagues, stakeholders, and external agencies.
  • Ensure culturally safety when delivering culturally diverse programs 
  • Work with staff at MoH programs to ensure consistent advice and support is provided to families.
  • Actively participate in stakeholder and external agencies consultations
  • Establish additional networks and develop relationships with community agencies and services related to DFV 
  • Development of, and delivery of training programs related to DFV to agencies and families
  • Participate as required in program planning, policy development, review, evaluation, and implementation relating to prevention, support, and awareness of domestic and family violence.
  • Participate in formal and peer supervision for the purposes of personal, professional development and program enhancement. 
  • Maintain client records and provide timely reports to MoH management and funding bodies.
  • Participate in team meetings and strategic planning for future directions being undertaken by MoH


Essential Criteria 

  • Demonstrated Knowledge and understanding of diverse Cultural and Linguistically Diverse communities 
  • A relevant allied health qualification or similar discipline, with relevant experience.
  • Specialist knowledge and experience working in family and domestic and family violence support services.
  • Experience of risk assessment and risk management frameworks in a family and domestic violence context.
  • Clear and effective written and oral communication skills that is readily understood by the intended audience.
  • Have an in-depth knowledge of the various service systems that client’s interface with and the advocacy required in these systems.
  • Demonstrated capacity to manage sensitive information, maintain confidentiality and always remain impartial.
  • A sound knowledge of resources and services available in the community with respect to family and domestic violence, crisis interventions, child protection, health, legal, income security, disability and housing.
  • Have established links with the local community.
  • Working With Children’s Check (WWCC)
  • National Police Check 
  • Driver’s License 
  • Ability to travel to Regional NSW
  • Competency in using Microsoft Office



  • CALD-background
  • Bilingual 



Applying for this role


When applying for this role, please include a cover letter, resume, and address the selection criteria with statements against the essential requirements of the role. 

Applications are open until the position is successfully filled