Care Coordinator Gidgee Healing


Gidgee Healing (‘Gidgee’) is an Aboriginal Community Controlled Health Service, representing the health needs of Aboriginal and Torres Strait Islander people across the Northwest, and Lower Gulf regions of Queensland. We are committed to supporting Aboriginal communities’ own solutions to living long healthy lives; strengthen their culture; and regain their spirit. Our mission is to provide holistic and culturally appropriate health services, underpinned by a philosophy of community participation, and with a strong focus on care coordination.

We provide a broad range of primary health care and aged care services, and we are now the largest Aboriginal Community Controlled Health Service provider by land area in Queensland. Our vast service footprint spans approximately 640,000 km2, including some 11,000 Indigenous people. Our service includes two Hospital and Health Service regions (Central West and Northwest) and shares its boundary with the Western Queensland Primary Health Network (WQPHN).

For more information, visit our website at


To improve health outcomes for young people aged 12-25 years affected by mental health and/or alcohol and other drugs, through a client-centered, community-orientated approach and through the delivery of sensitive, accessible, and quality services.

The emphasis is on:

  • Encouraging help-seeking behaviour by young people, their friends, and families. Responding and providing early intervention services utilising evidence-based practice to provide an integrated model of care for young people at risk of poor mental health and related issues.
  • Increasing the communities’ capacity to identify young people as early as possible who may be at risk of mental health crisis, related issues, and substance use.
  • Ensuring the key components of a young person’s social recovery, including links to education, training, and employment, are central to the care provided.
  • A significant increase in the number of young people that are identified and responded to with evidenced-based interventions, at a much earlier stage to reduce the number of young people reaching crisis stage.

Functional Accountabilities

Functional accountabilities of this role include:

  • Provide support to assist young people to engage in Headspace Services;
  • Provide appropriate youth services related to AOD, education, and employment;
  • Conduct assessments and document/record results;
  • Monitor young people and refer to external services if and when required;
  • Network and form good connections with families and community;
  • Plan and deliver appropriate community engagement activities.

Selection Criteria

  • Qualifications in health care, youth work, community work, counseling, leadership, or a related discipline.
  • Knowledge and understanding of the theory underpinning evidence-based interventions and clinical practice as well as demonstrated excellence in the practical application of such, in the areas of youth mental health and alcohol and drug use.
  • Demonstrated experience undertaking intake and screening activities, including comprehensive bio-psycho-social assessment to determine client needs, and to assist clients to access appropriate services.
  • Knowledge and experience conducting risk assessments, including suicide and violence risks.
  • Highly developed communication (including written and interpersonal skills) to engage with young Aboriginal and Torres Strait Islander people in a culturally appropriate manner.
  • Community engagement and advocacy skills with experience establishing and maintaining effective relationships with staff, clients, carers, and stakeholders.
  • Knowledge of, and/or experience with, the Mount Isa youth health sector is highly desirable.
  • Ability to prioritise manage and complete multiple work tasks and deliver to agreed deadlines.

Other Requirements

  • Current C Class Drivers License (QLD) – essential.
  • Satisfactory police check – no serious Criminal/Court record.
  • Current Blue Card (working with children and young people) or willingness to apply for a Blue Card.
  • Evidence of COVID-19 vaccination status
  • Willingness to work flexible hours as required, including the requirement to travel, work, and stay overnight for up to several days at a time in remote areas.
  • Willingness to travel by road and small plane.

For further information on this position please contact Human Resources at 07 4749 6510 or [email protected]