• Permanent  Part Time | 22.8 hours
• Work life balance with 3 days a week or reduced hours over 5 days!
• $43,688 to $45,909+ Super + Salary packaging
• Salary dependent upon qualifications and experience
• Location – Lismore NSW
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia 

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

The Family and Carer Mental Health Program supports families and carers of people with a mental illness through a comprehensive range of supports and services. The service works with families and carers as well as carers’ mental health support groups and networks, and other related local agencies and service providers in the NSW North Coast.

Reporting to the Program Manager this role will see you utilise your strong engagement and motivational skills to provide emotional support, respite referral, advocacy and carer group support, and build strong relationships with external partners to effectively identify carers, and negotiate successful outcomes.

Key responsibilities will include:

• Respond to referrals of carers and families to the service from internal and external services
• Conduct formal assessments of suitability for the program
• Collaborate with carers and families to create individualised support plans
• Provide ongoing case coordination and informal counselling as required
• Develop and maintain relationships with key stakeholders
• Maintain records and produce quality reports for the service

Requirements for Success:

• Diploma in Social Welfare (or higher) and/ or relevant industry experience
• Senior first aid certificate
• Understanding of mental health issues and the effects on families
• A personal lived experience of mental illness and recovery is desirable
• Driver’s License

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people. 

Our culture 

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.  

We’re committed to the safety and wellbeing of each other and the people we serve. 

We recognise and respect diversity. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia. 

Find out more about a career with Mission Australia. 

If you need support to submit your application, please email [email protected]. 

Your benefits 

• Rewarding work – every day you know you’re making a real difference 
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)  
• Generous discounts with health insurance and major retailers  
• Free external, confidential counselling and access to chaplaincy support. 

 How to apply  

View the Position Description     Carer Support Worker PD.pdf    and click “Apply now”. We will respond to your application.