Case Manager – Community Wellbeing Team Relationships Australia NT


Welcome to Relationships Australia Northern Territory:

Relationships Australia Northern Territory (RA-NT) is a community-based, not-for-profit, non-government organisation providing a broad range of services for all members of the community regardless of religion, belief, age, gender, sexual orientation, lifestyle choice, cultural background, or economic circumstances.

We believe Relationships Matter and respectful relationships can empower people to belong, connect and have meaning and confidence to meet the challenges of our time.


We are seeking a dedicated and experienced Case Manager to join our Community Wellbeing Team in Alice Springs. The Case Manager will be responsible for providing trauma-informed case management support to clients across two programs: Specialist Elder Abuse Services (SEAS) and Disability Royal Commission Counselling Services (DRCCS). The successful candidate will work closely with individuals and their families to address their specific needs, ensuring their safety and wellbeing.


  • Provide trauma-informed and comprehensive case management to clients enrolled in the SEAS and DRCCS programs.
  • Conduct assessments of client needs, including risk assessments, safety planning, and goal setting, in office, in the community or at clients’ residence
  • Coordinate appropriate referrals to internal and external service providers as needed.
  • Collaborate with other members of the Community Wellbeing Team and other therapeutic staff to ensure holistic support for clients.
  • Maintain a high level of confidentiality.
  • Engage in outreach activities within the community to raise awareness about elder abuse prevention and disability advocacy.
  • Represent RA-NT positively, foster positive relationships with stakeholders including community organisations, government agencies, healthcare professionals.

What we offer:

We provide a positive work culture and a diverse and inclusive environment. Our people matter to us, and we are committed to supporting them and their wellbeing:

  • Competitive Salary + 11% Super + Salary Sacrifice (up to $15,899 for tax free benefits and $2,650 p/a for entertainment benefits).
  • Relocation support – financial and social (our team want you to feel like you belong and will help you settle in) conditions apply.
  • Professional Development allowance of $3000 and 10 days study leave, pro rata.
  • 5 weeks annual leave with leave loading.
  • + 3 days extra leave between Christmas and New Year.
  • EAP for employees and family members.
  • Wellness Day off, per financial year.


  • Strong clinical practice skills with experience in trauma-informed care approaches.
  • Excellent interpersonal skills for building rapport with diverse populations including older people experiencing elder abuse or individuals affected by disability-related violence.
  • Ability to work autonomously while also being a team player within a multidisciplinary environment.
  • Effective problem-solving abilities coupled with strong organisational skills for managing multiple cases simultaneously.

Qualifications and Experience:

  • Tertiary qualification in Social Work, Psychology, Counselling or equivalent.
  • Previous experience in case management, preferably within the social care or community services sector.
  • Experience working with older people, individuals affected by disability, or those experiencing trauma would be highly regarded.
  • Driver’s License.


• A satisfactory Northern Territory working with children check.

• A satisfactory national criminal history check.

• A commitment to our Safeguarding Children Practice and Behaviour Guidelines.

How to apply:

To apply please submit a Cover Letter addressing the selection criteria (no longer than 1 page) and an up-to-date Resume including two Referees. Applications will be processed as received and only successful candidates will be contacted. To discuss this position further please contact Michaela Ishwar on 08 8950 4100.

Relationships Australia NT encourages applications from people of all ages, nationalities, abilities and cultures – including Aboriginal & Torres Strait Islander peoples, CALD, the LGBTQI+ community and people living with disability. We are happy to adjust our recruitment process to support your accessibility needs.



Relationships Australia NT

Job Salary

Full time