Case Manager – Connection, Strength and Recovery Program Women’s Safety Services SA Inc


Women’s Safety Services SA (WSSSA) is a leading provider of support services for women and children experiencing domestic & family violence. Our organisation shares a vision for a society where women and their children live safely and thrive in communities free from all forms of violence. Our staff have passion, courage, and resilience that nurture and support life-changing outcomes for clients.



On 17 October 2022, the Australian, state and territory governments released the National Plan to End Violence against Women and Children 2022-2032 (National Plan). The National Plan outlines what needs to happen to achieve the vision of ending violence in one generation, setting out actions across four domains:

  • Prevention – working to change the underlying social drivers of violence by addressing the attitudes and systems that drive violence against women and children to stop it before it starts.
  • Early intervention – identifying and supporting individuals who are at high risk of experiencing or perpetrating violence and prevent it from reoccurring.
  • Response – providing services and supports to address existing violence and support victim-survivors experiencing violence, such as crisis support and police intervention, and a trauma-informed justice system that will hold people who use violence to account.
  • Recovery and healing – helping to reduce the risk of re-traumatisation, and supporting victim-survivors to be safe and healthy to be able to recover from trauma and the physical, mental, emotional, and economic impacts of violence.

Connection, Strength and Recovery (CSR)

This pilot model of recovery aims to build victim-survivors’ resilience, wellbeing, individualised supports and access to recovery services. This provides a protective factor against potential future experiences of DFV where increased connection, resilience, support networks and professional resources may increase a victim-survivor’s safety.



The Case Manager will work with women and their children who are exiting crisis case management services, through the provision of specialised therapeutic case management, connection with community supports and facilitation of therapeutic groups. The role will involve undertaking risk assessments and safety planning with clients, and providing a case management services that develop sustainable community connections and support for clients. The successful applicant will be required to facilitate therapeutic and educational groups in east and west metro Adelaide.

You will work with the other initiative partners to identify gaps and ensure streamlined access to recovery supports across the state.

We are looking to recruit a case manager on a full time basis, initially offered fixed term until 30 September 2024.



To be considered for this position you will have significant experience in the provision recovery services such as therapeutic case management and/or trauma counselling. Other key requirement include:

  • A tertiary qualification in Social Work, Social Sciences, Community Services or similar, and/ or experience commensurate with the position.
  • Experience in the provision of case management, risk assessments and safety planning for DFV victim-survivors
  • Experience in the development of therapeutic educative based programs to build individual capacity to promote recovery from effects of violence and trauma
  • Excellent knowledge of theoretical approaches and practice foundations applicable when working with women and children experiencing domestic and Aboriginal family violence
  • A current drivers licence, and be eligible for, or hold a DHS Working with Children Check and National Police Clearance



We are proud to offer the following benefits to our valued staff:

  • Generous above award Enterprise Agreement entitlements: Including • 5 Wellbeing days • On-Call leave • 6 weeks paid parental leave • Paid Domestic & Family Violence Leave • First Nations Ceremonial, and Cultural leave
  • Salary Packaging Options: up to $15,900 tax free and other incentives available
  • Commitment to work life balance: flexible hours/ ways of working
  • Career Development Opportunities: promotion opportunities, on the job and in-house training.
  • Women’s led organisation: client-centered, strengths based, diverse, trauma-informed, supportive and responsive
  • Specialist Trauma-informed Employee Assistance Program



A full position description can be found on our careers website


It is essential that your applications includes your resume and a cover letter, addressing the person specification, competencies and experience within the position description.


Inquires can be emailed to [email protected]


APPLICATIONS CLOSE: 9.00am, 23 October 2023


WSSSA is an Equal Opportunity Employer, committed to building our strengths through a diverse and inclusive workforce. Aboriginal and Torres Strait Islander applicants, applicants of culturally diverse backgrounds, those with disability, and gender diverse applicants are strongly encouraged apply.




Women's Safety Services SA Inc

Job Salary

Full time