Case Manager / DFV Specialist Worker Molonglo Support Services


Domestic Violence Specialist Worker / Case Manager

If you share our vision for a community free from Domestic and Family Violence and have the passion to make a difference, we would like to hear from you

We are currently seeking applications from experienced, compassionate, motivated candidates, including newly graduated social workers, to join our small supportive team at Louisa Domestic Violence Service.  We have a permanent position and casual positions available.  Louisa provides support, accommodation, and outreach to women, children and men escaping domestic and family violence

Molonglo Support Services is a not-for-profit community-based organisation providing holistic domestic violence and homelessness support services operating in Queanbeyan and the wider regions for over 40 years

As a Domestic Violence Specialist Worker, you will provide client focused, trauma informed case management or case coordination to support safety and provide advocacy

Why work for Louisa Domestic Violence Service?

  • You will be a valued member of a small, friendly, welcoming team 
  • The feel-good factor knowing you are working for an organisation with strong social conscience that works within a feminist and social justice framework
  • Generous salary SCHADS Level 4 – 5 depending on experience and qualifications
  • Paid lunch breaks
  • Paid time off between Christmas and New Year
  • Based in Queanbeyan and only 15 minutes from Canberra CBD
  • Being a charity PBI, the ability to salary package to gross up your take home pay
  • A wellbeing program which includes an Employee Assistance Program (EAP) and bi-monthly external clinical supervision
  • Flexibility to work 32 – 38 hours per week as negotiated 

About You

You will be a values driven person, motivated to make a difference and hold the client at the centre of everything you do. If you have excellent communications skills, the ability to work autonomously and as part of a small team with a can-do attitude, we look forward to hearing from you as soon as possible



Even if you can only address most of the criteria, please still apply

  • Minimum Diploma in Community Services, Social Work Degree or similar welfare qualification or working towards or 3+ years’ experience in similar role
  • Demonstrated commitment to the values of Molonglo Support Services and our mission for people to live in a secure and safe environment 
  • Demonstrated ability to work collaboratively with colleagues and independently without direct supervision
  • Ability to engage children, young people and their parents/carers and an understanding of the health and safety requirements in providing services to children
  • Ability to think innovatively and creatively to develop tailored client solutions 
  • Ability to use online case management systems and Microsoft Office programs or the ability to learn
  • Understanding or experience of working in family and domestic violence (desirable)
  • Ability to cover on call (afterhours) for 7 days, one week per month, on a roster basis (allowance provided)
  • Knowledge and/or experience in the following:  Strengths-based case management and coordination, Advocacy, Outreach support, Gender and trauma informed frameworks, Human rights and feminist principles


Before you start work you will need

  • Current Australian driver’s licence
  • NSW Working with Children Check
  • National Police Check 


If you would like further information, please call the Coordinator on 02 6299 4799 or apply below or via our website

Note:  Applications must include a current resume and a cover letter stating your interest in this position that also addresses the selection criteria.  Closing date will remain open until we acquire the right candidate for the position.     


Molonglo Support Services is an equal opportunity employer.  We encourage diversity and welcome all women including but not limited to transgender diverse and intersex women, CALD, Aboriginal and Torres Strait Islander women and women with a disability to apply. Molonglo Support Services considers being a woman is a genuine occupational qualification for this position under s.31 of the Anti-Discrimination Act 1977 (NSW). 

‘It is an offence under the Prohibited Employment Act 1998 for a person convicted of a serious sex offence to apply for this position’



Molonglo Support Services

Job Salary

$70,000 - $84,999